Job Description
The Contact Center Receptionist is a supportive position that directs phone calls to appropriate stores or individuals at Dunn Lumber. This position answers incoming calls, handles certain customer inquiries, and routes customers to the appropriate party based on their stated reason for calling. Receptionists will answer about 40 calls per hour during the peak summer months.
The current available schedule(s) are:
(Monday - Friday 9:00am-5:45PM)
OR
(M TH F 7:00am - 5:45pm & S 8:00am - 4:45pm)
Qualifications
Employees must possess the ability to perform the following duties:
To perform this job successfully, an individual should have competent typing skills, proficient in general computer operations, and a clear and pleasant speaking tone over the phone. Prior experience using multi-line phone systems is preferred.
Additional Information
This is NOT a remote position. Employees will be on site at our Distribution Center in Everett, address found above.
Dunn Lumber is proud to be an Equal Employment Opportunity that is committed to diversity, equity, and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law.
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
We are an E-Verify ® employer, where required by law.