District Manager

Public Storage

District Manager

National
Full Time
Paid
  • Responsibilities

    Job Description

    Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

    Lead an Engaged Team:

    • Recruit, motivate and retain a dedicated team of customer facing customer front line employees
    • Drive your team with effective communication and provide coaching on customer service and sales strategies

    Brand Ambassador & Operational Excellence:

    • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
    • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
    • Conduct monthly property audits and ensure operational standards and safety compliance are met.

    Deliver Outstanding Customer Service:

    • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
    • Address customer inquiries and concerns promptly in a professional manner

    Grow and Maintain a Robust Business :

    • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
    • Communicate effectively with customers, colleagues and team-members

    BENEFITS:

    • $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
      • Second year bonus potential increase to $20,000 performance-based bonus
      • Participation in company stock program that includes dividends paid quarterly
    • Internal promotional and career opportunities throughout the United States
    • Extensive training and coaching plans – we want you to succeed!
    • Comprehensive group healthcare programs
    • 401(k) with generous employer match
    • Paid time off
    • Monday thru Friday work schedule
  • Qualifications

    Qualifications

    Qualifications & Expectations

    • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
    • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
    • Proven track record of top tier performance
    • Experience managing operational audits and payroll budgets
    • Exceptional communication and time management skills
    • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
    • Passion for sales and customer service excellence
    • Bachelor's Degree preferred
    • Weekend availability by telephone
    • 5 work Saturday’s per year required during peak season

    Additional Information

    • All your information will be kept confidential according to EEO guidelines.
    • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
  • Locations
    Phoenix, AZ • Van Nuys, CA • Sherman Oaks, CA • Los Angeles, CA • St. Petersburg, FL • Orland Park, IL • Tinley Park, IL • Louisville, KY • Saint Rose, LA • Detroit, MI • St. Louis, MO • Kansas City, MO • Hillside, NJ • Woodland Park, NJ • Jersey City, NJ • Albuquerque, NM • Middleburg Heights, OH • Cincinnati, OH • Columbus, OH • Salem, OR • Portland, OR • Altoona, PA • Philadelphia, PA • Pittsburgh, PA • Houston, TX • Plano, TX • Dallas, TX • Arlington, TX • Fort Worth, TX • Salt lake City, UT • Richmond, VA