Doctor Coordinator

DoveLewis Veterinary Emergency and Specialty Hospital

Doctor Coordinator

Portland, OR
Full Time
Paid
  • Responsibilities

    DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Doctor Coordinator to join our hospital support team. We are currently hiring for swing shifts.

    Are you passionate about animals? Are you a multi-tasking, admin extraordinaire? If so, the Doctor Coordinator position is a great way to get exposure to a career in veterinary medicine. As a Doctor Coordinator , you will support the receiving ER Veterinarians by performing administrative duties and communicating with the Charge Nurse in coordinating patient flow in a fast-paced, high volume emergency setting.

    Job duties will include, but are not limited to:

    • Record patient history from the registration sheet into the patient medical record
    • Attach rDVM records, pictures, diagnostics, etc. to the patient medical record, and create a written summary as needed in the patient history
    • Begin discharge templates for DVM approval and finalization
    • Dispense prescriptions per DVM instructions
    • Track and help finalize diagnostics
    • Coordinate with Charge Nurse to schedule procedures
    • Coordinate patient care, such as surgery and ultrasounds between departments
    • Locate and room patients
    • Follow up on client communications as appropriate
    • Schedule specialty consultations for clients
    • Create cost estimates per DVM instruction
    • Review and discuss cost estimates with clients
    • Get client signatures on informed consent and estimates as appropriate
    • Set up for specific exam types including fluorescein stain and ear cytology
    • Call poison control, outside pharmacies, or any other organization that can remove administrative tasks from doctors

    Who we are looking for:

    Knowledge, Skills, and Abilities

    • Knowledge of veterinary practice and safety measures.
    • Working knowledge of veterinary computer systems to input charges and other client/animal information.
    • Knowledge in general janitorial and cleaning methods.
    • Teamwork and interpersonal skills to work in cooperative and close fashion within critical care environment.
    • Customer service skills.
    • Ability to work in stressful situations associated with high volume, urgent care animal practice where accuracy, organization, and flexibility is always needed.
    • Ability to have a flexible schedule and work varied shifts as needed, including holidays and on-call.
    • Understanding of animal behavior and knowledge of safe animal restraints practices preferred.
    • Self-motivated
    • Ability to multi-task in a fast-paced environment and work with high attention to detail.

    Education and Experience

    • Minimum of one year working in Client Care, preferably in the veterinary field.
    • Valid driver's license for driving the DoveLewis transport van desired.
    • Experience in critical care or emergency small animal care in private, non-profit, or educational organization preferred.
    • Any suitable combination of experience or education may substitute.

    Wage: $22-24/hr depending on experience.

    Schedule: ER Client Service Representatives work 3/4 rotating schedules with 10 hour shifts. This means you have a consistent schedule that makes planning the rest of your life easy, and you get three or four days off in a row every week! If you have other schedule needs, please feel free to reach out and start a conversation, we're always happy to discuss options. We are currently hiring for Swing shifts.

    How to apply:

    To be considered for this position, please complete the online application and upload a resume.

    Why do employees love working at DoveLewis?

    • We provide generous employee benefits including: medical/dental/vision insurance, paid time-off, veterinary discounts, and a positive work environment.
    • We provide continuing education benefits and abilities to grow your skills and capacities.
    • We live up to our mission of providing the best emergency, critical, and specialty care to our patients and service to our clients.
    • Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.

    DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screens required.