Responsible for managing company-wide documentation, records, and training materials. Acts as the primary administrator for the Electronic Content Management (ECM) and Training Management systems. Supports the Quality Management System (QMS) administratively, with no direct production responsibilities.

Key Responsibilities:

Documentation & Records

Develops and maintains procedures and training materials

Assists staff with documentation creation

Ensures production records are complete and compliant

Manages both paper and digital documentation systems

Electronic Content Management (ECM)

Administers and supports the Epicor ECM system

Manages new document/record types and ECM functionality (e.g., approvals, e-signatures)

Coordinates with ERP system admins for integration and improvements

Training Management

Oversees the Training Management System

Collaborates with supervisors on training program development and updates

Ensures training content aligns with job roles and is kept current

Delivers training sessions and develops assessments to measure effectiveness

Additional Duties:

Other administrative and support tasks as assigned

Qualifications:

Strong background in manufacturing processes and document control

Highly organized with strong communication and interpersonal skills

Experienced in good documentation practices

Able to interact across all organizational levels

Proficient in English (verbal and written)

Education & Experience:

College diploma or equivalent

3–5 years of document control experience

Work Environment:

Occasional exposure to mechanical equipment, wet/humid conditions, and airborne particles

Moderate to high noise levels requiring use of safety gear

Physical Requirements:

Frequent walking, standing, and use of hands

Must be able to lift 10–15 lbs