Job Title: Documentation Specialist III
Location: North Chicago, IL – 100% Onsite – Local candidates only
Period: 10/28/2024 to 10/28/2025 – Potential for extension
Hours/Week: 40 hours – Hours over 40 will be paid at Time and a Half
Rate: $20/hr Contract Type: W2 only

Scope of Services:

The Documentation Specialist will support the US Transparency Manager in documentation and daily operations of the transparency & reporting process. This role is a hybrid combination of administrative/documentation, data analysis, and serving as a contact point for internal customer questions and day-to-day support.

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Role, Responsibilities, and Deliverables:**

• Serve as the ‘level 1’ support for internal stakeholders who have questions regarding the transparency process. Level 1 entails answering straightforward/day-to-day operations questions (ex: how do I submit this form?) and redirecting the stakeholder to the appropriate subject matter expert for more nuanced questions.
• Execute simple searches and queries from databases and understand how this data might apply for a given context.
• Support review and revision of processes documentation as processes change and evolve.
• Maintain relations with other team members and provide ad-hoc assistance to non-US related projects as needed.
• Become a general expert of relevant US transparency guidelines as experience with the job develops.

Education & Experience:

• Associates required; BS/BA preferred. Fair consideration given to those with high school diploma/GED if prior work experience matches job requirements.
• O-1 year of experience with, or exposure to, business functions such as compliance, legal, regulatory affairs, governmental affairs, and finance. 2+ years preferred.

Skills:

• Microsoft suite (Excel, Word, PowerPoint) is mandatory. SharePoint a plus.
• Knowledge of SQL/python highly preferred and special consideration will be given.
• Excellent communication (both verbal and written).