This position is responsible for training all dogs that come in for our multiple training programs, educating clients on Pet Palace training policies and procedures. This position requires involvement in all trainer tasks at the facility including but not limited to follow-ups with clients and enhancing training programs to drive sales. This position will cover 3 locations in the Columbus, OH area at our Columbus Airport, Hilliard, and Powell locations on a rotating basis as needed.
Duties and Responsibilities:
Adhere to company methods, curriculums, and training philosophy
Working with the training dogs for multiple sessions per day
Speaking to clients about Pet Palace policies, procedures, and dog training packages/options
Follow all policies and procedures
Assist in other areas of facility as needed, including working with animal care attendants and customer service team to further their knowledge in reading dog body language and understanding animal behavior
Multi-task between training dogs, documenting training sessions and making client phone calls
Build strong, trusting relationships with new and existing clients
Requirements: