GENERAL DESCRIPTION / PRIMARY PURPOSE
To act as a liaison with all regional offices and product specialists to coordinate and expedite product for shipment from all Dole Fresh Vegetables facilities.
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION
- Track and trace of Dole’s IB and OB loads for a Logistics operation, Plants, Warehouses, and Customers
- Other duties and projects as assigned by Logistics Supervisor and/or Management
- Employees adhere to all policies, practices, and SOP’s related to producing and distributing safe quality food (SQF’s)
- Has the responsibility and authority to report any problems pertaining to food safety and quality to his/her Supervisor
- Facilitate and support load expediting as required to support business and customer needs
- Provide daily/weekly reporting of transportation activities and KPIs to DFV stakeholders, Customer, Suppliers
- Provide contracted carriers freight invoice first level approval/reconciliation through research and review of freight transactions and contracted costs
- Communicate to Suppliers on freight invoice and payment items
- Communicate and provide assigned reports to business stakeholders in a timely manner
- Keep business partners, customers, suppliers, informed of key issues and resolution activities related to transportation service exceptions
- Support, communicate, resolve OSDs working with internal business partners, Suppliers, Customers
- Work with Transportation Planners and Dole Operations to support load scheduling, appointments, expedite situations, and issue resolution
- Support Logistics Management and Planners with securing transportation capacity, load tendering, and issue resolution as required
- Utilize DFV business systems daily to effectively meet responsibilities of the position
JOB SPECIFIC COMPETENCIES (KNOWLEDGE, SKILL AND EXPERIENCE REQUIREMENTS)
- 2-3 years recent, verifiable experience as a Transportation or Logistics Coordinator / Specialist, or position in Supply Chain functions in a high volume (Warehouse, Shipping/Receiving, Logistics, Customer Service) consumer package goods or food company
- Must have demonstrated knowledge of transportation functions and processes to include freight track and trace, in transit management / problem solving, reporting/resolution on OSDs, freight invoice audit/review of costs and accessorials, creating and issuing daily/weekly reports on transportation activities and service.
- Demonstrated experience and knowledge of FTL/LTL trucking operations, activities, transactions
- Cold Chain and temperature control transportation experience a significant plus
- Knowledge and experience of IB and OB transportation operations / activity to support Plant/Manufacturing operations and multi-facility Distribution to Customers
- Demonstrated experience in fresh/perishable supply chains preferred
- Effective communicator, both written and verbally
- Problem solving and resolution skills in varied situations
- Ability to demonstrate good judgement in deciding how to handle work-related situations
- Ability to work under pressure, deliver to timelines, and with urgency as required
- Capable of working independently with minimal direction
- Team player and proven ability to work in a collaborative, cross functional environment
- Computer experience and proficiency necessary with (Microsoft Windows / Office programs – Word, Excel, PowerPoint), and demonstrated experience working with various business systems.
- Experience with web and/or cloud-based Logistics or Transportation Management Systems a strong plus
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INTERNAL & EXTERNAL RELATIONS_
- Dole Customer Service, VMI, Sales, Business Services, Warehouse and Plant Operations
- Dole Logistics Team
- Transportation Carriers and Brokers
- Customers’ Buyers, Distribution Centers
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EDUCATION AND CERTIFICATION
- Minimum of High School diploma or GED required
EMPLOYEE MANAGEMENT
N/A
PHYSICAL REQUIREMENTS
- Ability to sit for extended periods of time; requires some stooping; bending; and lifting.
WORK HOUR REQUIREMENTS
- Shift: 1st shift 6 or 7am – 3 or 4pm (start times may vary to meet business need)
- Shifts: M-F, Tu-Sa, W-Su (shifts may vary to meet business need)
- Overtime and Holiday shifts as business requires
- Participate in Logistics weekend rotational support (SAT and SUN shifts as required)
Required Skills
- Must have demonstrated knowledge of transportation functions and processes to include freight track and trace, in transit management / problem solving, reporting/resolution on OSDs, freight invoice audit/review of costs and accessorials, creating and issuing daily/weekly reports on transportation activities and service.
- Demonstrated experience and knowledge of FTL/LTL trucking operations, activities, transactions
- Cold Chain and temperature control transportation experience a significant plus
- Knowledge and experience of IB and OB transportation operations / activity to support Plant/Manufacturing operations and multi-facility Distribution to Customers
- Demonstrated experience in fresh/perishable supply chains preferred
- Effective communicator, both written and verbally
- Problem solving and resolution skills in varied situations
- Ability to demonstrate good judgement in deciding how to handle work-related situations
- Ability to work under pressure, deliver to timelines, and with urgency as required
- Capable of working independently with minimal direction
- Team player and proven ability to work in a collaborative, cross functional environment
- Computer experience and proficiency necessary with (Microsoft Windows / Office programs – Word, Excel, PowerPoint), and demonstrated experience working with various business systems.
- Experience with web and/or cloud-based Logistics or Transportation Management Systems a strong plus
Required Experience
- 2-3 years recent, verifiable experience as a Transportation or Logistics Coordinator / Specialist, or position in Supply Chain functions in a high volume (Warehouse, Shipping/Receiving, Logistics, Customer Service) consumer package goods or food company
- Minimum of High School diploma or GED required
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.