Benefits:
Health insurance
Job Title: HWHF Doula Program Manager
Program: Healthy Women, Healthy Futures (HWHF)
Reports To: Doula Program Manager
Job Description
The Perinatal Doula Coordinator for Healthy Women, Healthy Futures is responsible for assisting in supervising the doula programs that fall within this strategic areas citywide ensuring high quality, evidence-based practices for the healthy women, healthy futures project.
Position Responsibilities:
Citywide Supervision and Doula Development
● Assist the citywide agencies with recruiting, screening, and supervising doula contractors.
● Identify training needs and opportunities focused on specific agency needs.
● Coach staff in working with healthcare and social service providers within their designated communities to ensure service delivery of labor and postpartum doula services.
Program Knowledge
● Knowledgeable of reproductive health care system within underserved populations that focus on the various social determinants that prevent access to equitable care.
● Knowledgeable of healthy women, healthy futures program goals as a coalition.
● Knowledgeable of doula care coordination on a large scale.
● Knowledgeable of coordination of large staff and pairing of individuals based on client needs.
Administrative Oversight
● Responsible for developing/facilitating procedures/processes of the program,
● Lead team meetings with Senior and Junior Mentors
● Establish partner relationships
● Set activities/projects for interns
● Oversee training scheduling and coordination.
● Oversee doula professional development trainings.
● Assist citywide agencies with doula outreach and development.
● Maintain accurate doula records including but not limited to contracts and background checks.
● Ensure accurate record keeping of all doula client services rendered.
● Conduct monthly audit of all citywide site agencies.
● Assist the Citywide Oversight agency with managing all contracts, including program and fiscal reporting and management.
● Support contract, grant, agency, and service delivery compliance and risk reduction by ensuring timely and accurate documentation and data collection.
● Monitor and review documentation.
Program Development
● Identify resources and develop strategies and partnerships to strengthen and enhance the program and services to program participants
● Participate in conceptualizing program development, drafting and preparing proposals, concept papers and resource development strategies
● Develop expertise on programbased practice, evidencebased practices, research, data tracking and reporting, innovation, client input, and evaluation.
Strategic Planning
● Coordinate services and service delivery strategy in accordance Healthy Women, Healthy Future requirements and agency resources, policies, and protocols
Qualifications
● High School Degree or Equivalent, Bachelors and/or Master's degree, or equivalent education and experience in public health, social work, nursing, mental health counseling, marriage and family therapy
● Certified Doula and/or Completion of 27 hours Doula training within 90 Days of hire
● Two years, direct service (individual, group and family) experience in working with underserved high needs populations.
● One year of home visitation experience
● One to two years supervisory experience
● Knowledge of best, promising and evidencebased MCH and development practices
● Excellent English language verbal and written communication skills. Bilingual a plus.
● Proficient in Microsoft Office and other computerbased applications. ECR experience a plus
● Be available to work a 40 hour work week, occasional weekends, and travel out of state.· Evaluation and/or research experience a plus
● Bilingual: Spanish/English Preferred
● On call availability 24/7 (except for approved time off)
Healthy Women, Healthy Futures is equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Flexible work from home options available.