Job Description

Job Description

Loan Processor I

Loss Mitigation Department

GENERAL DESCRIPTION:

To mitigate potential losses on delinquent loans using various alternatives, including pre-foreclosure sales, modifications, stipulated repayment agreements, deed-in-lieu of foreclosure, and assumptions.

ESSENTIAL FUNCTIONS AND DUTIES:

1. Manage a pipeline of loss mitigation files within required timelines and protocols. May be required to handle a higher volume and more complex cases than junior staff.

2. Serve as a single point of contact for borrower throughout the staging process.

3. Correspond with all parties regarding required documents and timeframes, including outside vendors for credit, titles, appraisals, etc.

4. Obtain and analyze tax returns, business returns and schedules, trust agreements, liens, financials, letters of administration, and other legal documentation verifying borrower qualifications.

5. Prepare, review for accuracy, and ensure timely delivery of completed loan packages to specialists in accordance with departmental guidelines.

6. Demonstrate strong knowledge and adherence to all laws, regulations, and organizational processes.

ADDITIONAL DUTIES:

1. Successfully complete annual regulatory compliance training.

2. Additional duties as assigned.

REQUIRED QUALIFICATIONS:

1. High school diploma or equivalent

2. 5+ years’ experience mortgage/loan processing

3. Working knowledge of processes of loss mitigation, bankruptcy, and foreclosure

4. Proficient with Microsoft applications and loan servicing platforms

5. Strong analytical and problem-solving skills and attention to detail

6. Ability to handle complex, multiple tasks simultaneously in a fast-paced environment

7. Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences

PREFERRED/OTHER QUALIFICATIONS :

1. Degree in accounting, real estate, or similar combination of education and experience

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The employee is regularly required to communicate (give/receive information) through multiple methods of communication. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle or feel and reach with hands and arms. The employee may occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. The noise level is usually moderate and typical of an office environment. The employee may be required to use a variety of standard office equipment, including computer keyboards and monitors, phones, printers, etc.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable a qualified individual with a disability to satisfactorily perform the essential functions of the job.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

COVID-19 considerations: Temperature checks, mandatory masks, hand sanitizer, cleaning supplies, social distancing

Company Description

Dovenmuehle Mortgage, Inc. provides a complete, private label mortgage subservicing program for commercial banks, thrift institutions, credit unions, mortgage bankers, and state and other housing finance agencies.