Technical Service & Development (TS&D) Specialist
IN ORDER TO BE CONSIDERED FOR THIS ROLE, PLEASE USE THE FOLLOWING LINK TO APPLY:
https://dow.wd1.myworkdayjobs.com/ExternalCareers/job/Freeport-TX-USA/TS-D-Specialist_R2038423
About You
The role entails domestic travel to customer facilities to assess industry and specific plant needs, support the customer profitability plan by identifying and implementing optimization projects, and develop new business opportunities to position product conversions. You will be part of the North America TS&D Team supporting existing technologies, services, & capabilities as well as new product and service launches in the R&P portfolio. Participation in strategic R&P industry conferences, discussions, and symposia is also expected. You will use increased knowledge of business drivers to support customer needs by developing new applications and by providing technical knowledge on the use, handling and management of Dow products.
Responsibilities / Duties
Uses expertise to develop value-creating solutions and/or products for the customers.
Understands Dow's technologies and the interaction of those technologies in multiple applications. Partners with others to translate technology benefits into business opportunities.
Consistently applies the scientific method to solve technical problems.
Develops applications and implements solutions to eliminate defects and improve performance of products.
Recognizes patentable ideas, participates on patent teams and generates critical data. Takes the lead in initiating confidentiality agreements with customers and patent disclosures to protect Dow's intellectual capital.
Serves as peer coach and provides constructive advice on projects within the team.
Leads technical sub teams and defines scope of the larger project space.
Modifies communication appropriately to both internal and external audiences.
Communicates and appropriately documents work in the form of internal reports/ROC's/presentations and external publications/presentations (when appropriate). Draft and submit patent disclosures as appropriate.
Serves on multi-disciplinary project teams to collaborate, provide technical input, and deliver results aligned with team deliverables.
Partners with Product Stewards to identify and address regulatory constraints and requirements for implementation of product strategies through in-depth knowledge of applications.
Your knowledge, skills, and abilities include:
Solid teamwork skills and the ability to work with a multidisciplinary team
Ability to work independently, with strong self-direction and prioritization skills
Ability to meet project milestones and timelines
Strong interpersonal, leadership, and written and oral communication skills
Required Qualifications:
A minimum of a Bachelor's Degree in Chemistry, Engineering, or science related field required.
Ability to travel 20-50%
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Preferred Qualifications:
Master's degree or additional relevant work experience a plus.
You should be proficient in: