Job Description

Bringing smiles is what we do at Dr Elborno Center... for you and the customer. As a Customer Service Representative working remotely you'll be a part of creating and delivering amazing customer experiences while you also #experience Dr. Elborno center employment experience and company culture. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll * Answer incoming communications from customers * Conduct research to provide answers for customers to resolve their issues What You Bring to the Role * 6 months or more of customer services experience * High school diploma or equivalent * Recognize, apply and explain your product or service knowledge * Computer experience * High speed internet connection (>25mbps). A hardwired connection to your home router is recommended. * A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) What You Can Expect * Supportive of your career and professional development * An inclusive culture and community minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Ask us about our paid time off (PTO) and wellness and healthcare benefits * And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit www.mybenefits.ttec.comfor more information. A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the Dr. Elborno Center community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. Company Description The mission at our practice is to partner with patients to resolve their health issues rather than just treat the symptoms. Our goal is to use all the therapies available to help patients heal as quickly as possible. Our Services Pain Management Laser Hair Removal PRP Skin Rejuvenation Chemical Peels Dermal Filler and Botox Injections Cellulite Treatment Hyperhidrosis Treatment Permanent Makeup and Microblading ELift Face Contouring Facial Rejuvenation EMSCULPT Body Sculpting EMSELLA Urinary Incontinence Treatment EMTONE Cellulite Reduction Anti-Aging Medicine

Company Description

The mission at our practice is to partner with patients to resolve their health issues rather than just treat the symptoms. Our goal is to use all the therapies available to help patients heal as quickly as possible.\r\n\r\nOur Services\r\nPain Management\r\nLaser Hair Removal\r\nPRP Skin Rejuvenation\r\nChemical Peels\r\nDermal Filler and Botox Injections\r\nCellulite Treatment\r\nHyperhidrosis Treatment\r\nPermanent Makeup and Microblading\r\nELift Face Contouring\r\nFacial Rejuvenation\r\nEMSCULPT Body Sculpting\r\nEMSELLA Urinary Incontinence Treatment\r\nEMTONE Cellulite Reduction\r\nAnti-Aging Medicine