Job Description

“What would you say you do here?”

• Provide video conferencing technical support. Investigate and raise issues to senior team members when needed.
• Serve as on-site technical support for cross-site, or executive presentations and events.
• Setup and operate audio-visual equipment including but not limited to speakers, microphones, wireless microphones, mixing boards, amplifiers, projectors, video cameras, computers, and laptops.
• Coordinate/perform preventive maintenance room checks.
• Provide support and problem-solving for rooms, repair or replace broken equipment as appropriate and call out to senior team members.
• Provide documentation, train end Users on the accurate use of room equipment.
• Perform equipment, firmware and software upgrades to existing room installations.
• Responsible for equipment definition, procurement and coordination of office AV installs with third party integrators and requesters.
• Complete other tasks as needed.

Qualifications

**** “What do I need to have in order to do this job?”

• 4+ years of experience working and supporting Audio Visual systems and Video Conference Rooms
• Knowledge of professional audio-visual equipment including video-conferencing codecs, audio processors, microphones, mixers, amplifiers, speakers, TVs, projection systems
• 3+ years experience with:
  • Cisco Video Conferencing Systems
  • Crestron Control operation and programming
  • AMX Control operation and programming
• 3+ years experience with the below web-based collaboration tools:
  • WebEx
  • Google Meets
  • MS-Teams
• Ability to walk to multiple conference rooms/offices throughout the day located throughout our facilities.
• Willingness to work flexible hours and occasional weekends
• Experience with room/desk booking solutions (Google Calendar)
• Experience with Digital Signage solutions (ChromeBox/AppSpace)

“What can I offer?”

• Associates Degree or equivalent from a two-year college or technical school desired.
• Demonstrate a customer focused approach to support with excellent communication skills and the ability to work with a wide variety of technical and non-technical employees of all levels.
• Excellent analytical, problem solving and decision-making skills coupled with a sense of urgency and ability to meet timelines.
• Ability to read blueprints and install equipment to specifications.
• Certified Technology Specialist (CTS) Certification
• Crestron Core Track Certification(s)

Required On-Site: This position is required to be performed full-time from the DreamWorks designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $50,000 - $65,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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