Duck Donuts - Shift Lead

Duck Donuts

Duck Donuts - Shift Lead

Chesterfield, MO
Part Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Flexible schedule

    Free food & snacks

    Health insurance

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Job Summary

    We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will supervise, work alongside staff and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

    Responsibilities:

    Train and manage employees and assign duties as needed

    Lead team in providing exceptional customer service

    Resolve customer complaints gracefully and with tact

    Adhere to all health and safety rules and regulations

    Maintain appropriate inventory levels, reorder and restock when necessary

    Cover the shifts of absent employees

    Work weekdays and alternating weekends (a weekend only position is also available)

    Qualifications:

    High school diploma/GED

    Previous food service experience

    Familiarity with POS software

    Ability to remain calm and thrive under pressure

    Excellent management and leadership skills

    Strong communication and problem-solving skills