FASTSIGNS #17501 is hiring for a part-time E-Commerce Technical Specialist to join our team and manage our e-commerce offerings! This is a new role for us, but we estimate it would require some 10-15 hours/week.
The E-Commerce Technical Specialist plays a critical role in managing and enhancing our custom ecommerce storefront - PageDNA. This role provides exceptional support to customers and internal teams, manages storefronts, creating and updating digital catalog contents, working with inventory, and provides end user support as needed.
Additionally, this role will ensure data flows correctly from PageDNA into Corebridge for order fulfillment (which is already integrated) leveraging additional corporate support services as needed to troubleshoot and resolve integration issues.
Key Responsibilities
Serve as the primary resource for managing and maintaining custom ecommerce storefronts designed specifically to meet differing clients’ requirements.
Manage, keep current, and optimize product listings on ecommerce platforms; performing required system maintenance on store sites.
Creating and customizing ecommerce storefronts and products to meet specific client requirements.
Troubleshoot and resolve technical problems.
Create new products, catalogs, and pages; managing pricing, discounts, promotions.
Ensures storefronts are up to date and reflect accurate pricing in all connected systems, including inventory, product listings, and order management.
Track and analyze storefront performance metrics, including sales, traffic, and customer feedback.
Act as the main point of contact for customer support, helping them navigate platform functionality and providing expert recommendations to optimize their storefronts.
Monitor integration functionality ensuring orders correctly flow from PageDNA ecommerce platform to order fulfillment in Corebridge.
Requirements
3+ years hands-on experience managing and maintaining eCommerce Platforms.
Adobe Creating Suite, especially Illustrator and HTML coding.
PageDNA E-Commerce suite and CoreBridge knowledge would be helpful, not required.
Familiarity with web design and a keen eye for details.
Analytical and multitasking skills.
Excellent communication skills especially with customers, vendors, and team members.
Ability to work independently and still meet project timelines.
Effective time management and logical decision-making.
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.