E-commerce Account Manager

Brooklyn, NY

$150K - $250K (+ incentive package)

We’re looking for an experienced E-commerce/Amazon Account Manager to drive sales growth, increase brand visibility, and optimize customer experience. This role covers end-to-end account management, including strategy development, product listing optimization, inventory management, advertising, and customer service. The ideal candidate must have SellerCloud experience, general e-commerce expertise, and not be limited to Amazon alone. They should be well-versed in Amazon Seller/Vendor Central and broader e-commerce strategies, leveraging data-driven decision-making to enhance performance.

• E-commerce Strategy: Develop and implement strategies for growth, visibility, and revenue across multiple platforms.
• Product Optimization: Optimize listings, including titles, descriptions, images, and keywords.
• Inventory Management: Monitor stock levels and coordinate fulfillment to prevent stockouts.
• Advertising: Manage Amazon PPC campaigns and promotions to boost ROAS.
• Customer Service: Respond to reviews, resolve issues, and collaborate with Amazon representatives.
• Data Analysis: Analyze performance metrics, generate reports, and recommend improvements.
• Brand Compliance: Ensure adherence to Amazon policies and protect intellectual property.

• Must have SellerCloud experience.
• Must have general e-commerce experience, not just Amazon.
• Minimum of 3 years of experience in e-commerce account management, preferably in the manufacturing industry.
• Proven track record of driving sales and revenue growth through e-commerce channels.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in e-commerce platforms and tools, such as Amazon Seller Central, eBay, and Shopify.
• Knowledge of SEO, SEM, and digital marketing strategies.

email resume to: nechi@maiplacement.com