E-commerce Merchandising Specialist - Categorization

EBG

E-commerce Merchandising Specialist - Categorization

Miami, FL
Full Time
Paid
  • Responsibilities

    Job Description

    As an E-commerce Merchandising Specialist , you will be responsible for ensuring that all products and services are correctly categorized and attributed, supporting both customer navigation and internal reporting. You’ll play a key role in optimizing how products are presented and discovered across our site, driving conversion and improving user experience.

    Key Responsibilities

    • Maintain and manage the product categorization structure (taxonomy) across all verticals (e.g., travel, entertainment, attractions, shows, shopping products).
    • Classify products/services accurately into appropriate categories, subcategories, and attributes.
    • Partner with merchandising, product, and data teams to align taxonomy updates with business goals and consumer behavior.
    • Perform regular audits of category data to identify and correct inconsistencies, gaps, or errors.
    • Analyze product performance by category to identify opportunities for optimization and refinement.
    • Monitor and report on search trends, filter usage, and customer navigation patterns to improve categorization logic and structure.
    • Support new product/service onboarding by ensuring timely and accurate categorization.
    • Ensure tools and systems that rely on categorization (e.g., site navigation, search, recommendation engines, analytics platforms) are accurately updated and seamlessly functional.
    • Provide insights and recommendations for improving navigation, search relevance, and overall discoverability based on data and customer feedback.
    • Collaborate on cross-functional projects, such as site reorganization, product launches, or promotional campaigns, where categorization plays a critical role.

    #LI-Hybrid

  • Qualifications

    Qualifications

    • Bachelor's degree in digital marketing or related field.
    • 2+ years of experience in e-commerce, merchandising, product data management, or related fields.
    • Strong attention to detail and organizational skills.
    • Familiarity with product information management (PIM) systems, content management systems (CMS), or similar platforms.
    • Ability to work cross-functionally and manage multiple tasks in a fast-paced environment.
    • Excellent communication skills and a problem-solving mindset.
    • Analytical skills with the ability to interpret data and provide actionable insights.
    • Experience with data management and analysis in Excel or Google Sheets.
    • Knowledge of User Experience (UX) and market research a plus.

    What sets you apart:

    • You thrive working with merchandising and product strategies.
    • You understand how product taxonomy and site navigation impact conversion.
    • You have a sharp eye for accuracy, ensuring every product is perfectly categorized to enhance customer experience.
    • You use analytics and customer behavior insights to refine categorization.
    • You value continuous improvement for how products are presented and experienced online.

    Additional Information

    Entertainment Benefits Group offers outstanding employee benefits including:

    • Medical, Dental & Vision
    • 401k Match
    • Short Term Disability, Long Term Disability (Company Paid)
    • Basic Life and AD&D (Company Paid)
    • Additional Voluntary Benefits (additional life, legal, critical care, and more)
    • Flexible Work Arrangements
    • 3 Weeks of PTO + 5 Personal Days
    • Paid Holiday Break from Christmas to New Year
    • Paid Holidays
    • Fitness Centers (location dependent)
    • Annual Day of Giving
    • Company Bonus Program
    • Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!