This is not a remote position.
POSITION SUMMARY
The Principal Trainer supports all aspects of end user training in their respective Epic module. The Principle Trainer is responsible for developing and maintaining course curriculum, training materials and training the trainer.
ESSENTIAL FUNCTIONS
Responsibilities include but not limited to:
Master both the respective Epic module and the relevant operational workflows.
Develop and maintain Epic course curriculum along with all training materials for the respective Epic application.
Successfully manages all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation, and training.
Develop and maintain an in-depth understanding of workflows to properly develop training curriculum and related materials.
Champion network change management process. Build, test, and maintain the training environment.
Ensure all classroom training and related training materials adhere to current policies and procedures.
Train the trainer Provides Tier III Helpdesk technical support to users for all new and existing staff utilizing Epic in preparation for system activation.
Teach additional credentialed trainers/analysts who will assist with classroom training for end users. This will include monitoring the trainer’s adherence to course curriculum, knowledge of applicable workflow, and overall Epic system knowledge.
Lead training efforts stemming from software upgrades and updates. Coordinate closely with system analysts in order to develop proper training in consideration of all end users roles to ensure effective training in advance of software updates and new version releases.
Provide hands on support to system end users with learned application knowledge and documents project issues.
Participate in testing and workflow validation of all new systems and modifications before implementation into the production environment.
Maintain customer service orientation and responsiveness.
Obtain certified proficiency within each assigned Epic application module.
Communicate effectively with project leadership, team members and customers.
MINIMUM QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree required from an accredited institution with strong record of academic achievement, preferably in adult education and/or professional discipline (Medical Transcription, Medical Coding, Patient Access) or computer science required and extensive experience.
3 year’s clinical or financial experience in a related health care operation role and/or knowledge of physician/hospital workflow. Experience with adult education and instructional design preferred.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills or abilities and to possess the necessary physical requirements with or without the aid of mechanical devices to safely perform the essential functions of the job.
Degree of Physical Demand (Strength)
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical Demands
Positions: Standing, Sitting, Walking, Stooping Weight/Force: Lifting, Pushing, Carrying, Pulling
Controls -- Hand/Arm Foot/Leg, Motor Coordination, Finger Dexterity, Manual Dexterity, Eye/Hand/Foot Coordination
Type of Physical Activity Required
Acuity, far- Clarity of vision at 20 feet or more. Acuity, near- Clarity of vision at 20 inches or less.
Depth Perception - Three-dimensional vision. Ability to judge distance and space relationships so as to see objects where and as they actually are. Field of Vision - Observing an area that can be seen up and in a given point. Accommodation - Adjustment of lens of eye to bring an object into sharp focus. Color Vision - Ability to identify and distinguish colors. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending the body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Reaching - Extending hand(s) and arm(s) in any direction. Handling - Seizing, holding, grasping, turning, or otherwise working with hands. Fingers are involved only to the extent that they are an extension of the hand. Fingering - Picking, pinching, or otherwise working with fingers primarily (rather than with whole hand or arm as in handling.) Feeling - Perceiving attributes of objects such as size, shape, temperature, or texture by means of receptors in skin, particularly those of finger tips. Talking - Expressing or exchanging ideas by means of the spoken word. Hearing - Perceiving the nature of sounds.
Machines, Tool, Equipment and Work Aids: Requires the use of machines and/or tools specific to applicable position.