Job Description

ROLE TITLE: TRAINER

Expected Duration: TBD

INTRO/ROLE OVERVIEW

Accenture, a client of ESP Enterprises, Inc., is working with MTA - New York City Transit (NYCT) to deploy a digital transformation. NYCT is deploying an enterprise software called Infor EAM, an Enterprise Asset Management system for their Department of Subways. The Trainer will deliver high-quality training to audiences using a variety of media types. Provide course and learner feedback to key stakeholders. Maintain the highest level of expertise in the area of specialty and interact with subject matter experts in new course development. Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum, and instructor readiness. Prepare internal faculty members to conduct sessions. Experience in general Asset Management practices and the transit industry would be helpful, but not required.

RESPONSIBILITIES

· Support the Learning/Training Lead by designing

· Develop and deploy training and performance support materials

· Stakeholder engagement

· Functional user training

· Business process re-engineering

· User experience development

SKILLS & PROFICIENCIES

P4 Stakeholder Management

P4 Application Training and Performance Support

P4 Learning Pathways

P4 Innovative Learning Solutions

P4 Instructor Led Training

P4 Learning Delivery Instruction

SPECIALIZATIONS

Learning and New Skilling Complex Program Delivery Business & Change Agility

Company Description

ESP Enterprises, Inc. has over 18 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States.