Job Description

The ServiceNow Ethics & Compliance (E &C) team is a part of the larger

ServiceNow Legal organization serving as stewards of our ethics culture,

champions of ServiceNow Code of Ethics and policies, and trusted advisors

driving integrity across the company and helping the business innovate and

execute.

As part of the Office of the Chief Ethics & Compliance Officer (CECO), we are

hiring an experienced program manager who is proficient in delivering multiple

key initiatives within a fast paced environment. This role will help drive strategic

initiatives and programs across the various E &C departments and

operationalization of primary CECO initiatives.

What you get to do in this role:

• Work for a customer centric enterprise with the commitment to provide efficient and effective solutions for businesses, and having a strong employee culture

• Program Manage E&C strategic initiatives end-to-end, including the development and execution of project plan

• Responsible for managing, tracking strategic program portfolio and reporting status to CECO on a regular basis

• Partner with E&C Leadership and their teams for managing progress of the prioritized strategic initiatives and OKRs

• Project manage E&C Awards and Certifications, and E&C program assessments

• Manage enhancements and monitor program KPIs and metrics in partnership with Legal Ops, and other Compliance program SMEs

• Develop trusted relationships with key stakeholders to support in achieving strategic program objectives

• Create a collaborative team environment that fosters trust, creativity, and Learning

Qualifications

To be successful in this role you have:

• 8+ years of program or project management, experience in the

Governance, Risk and Compliance field

• Experience in owning program strategy, end to end delivery, and

communicating results to senior leadership

• Excellent verbal and written communication skills with the ability to

influence and work cross-functionally

• Experience using data and metrics to determine and drive improvements

• Experience working across various stakeholders within multiple functions

and regions

• Experience launching new cross-functional programs and governance

structures, by defining scope, goals and requirements

• Experience in change management and driving adoption of new

processes, decisions, and tools

• Demonstrated ability to influence decisions, manage multiple projects,

prioritization, planning and task delegation

• Strong analytical, problem solving, decision-making skills

• Prior experience at a SaaS, PaaS Cloud company

• Lean Six Sigma black belt preferred

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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