Job Description

WE ARE HIRING AGGRESSIVELY, AND HAVE RECRUITERS ON STANDBY TO INTERVIEW YOU ANYTIME BETWEEN 9:00 AM TO 6:00 PM EASTERN STANDARD TIME (THOUGH WE ARE HIRING IN MORE THAN JUST EASTERN TIME ZONES!) MONDAY THROUGH FRIDAY. SO HURRY UP AND APPLY TODAY!

COMPANY OVERVIEW

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity, and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work-at-home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

In today’s experience economy, people don’t buy products, they buy experiences. At Everise, we are the leader in transforming customers into fans and products into passions. Since C3 joined the Everise family in 2016, it has been our mission to create a people-first organization that celebrates diversity and incubates innovation. Everise is a catalyst for growth, for change and transformation, elevating experiences for both our customers and valued employees.

DO YOU ENJOY HELPING PEOPLE? HAVE YOU ALWAYS WANTED A CAREER IN HEALTHCARE BUT WEREN’T SURE WHERE TO START? WE HAVE AN AMAZING OPPORTUNITY FOR YOU TO ACHIEVE BOTH OF THOSE GOALS. OUR LICENSED HEALTHCARE POSITIONS OFFER A REWARDING EXPERIENCE!

WE OFFER A UNIQUE OPPORTUNITY TO OUR CANDIDATES, INCLUDING FULL TIME REGULAR STATUS POSITIONS WHERE YOU WILL WORK CONTINUOUSLY THROUGHOUT THE YEAR WITH ONE OF OUR MANY CLIENTS AND TRANSITION BACK TO SUPPORT HEALTHCARE DURING THE ANNUAL ENROLLMENT PERIOD.

THESE FULL-TIME POSITIONS ALSO INCLUDE OUR ROBUST BENEFITS PROGRAM INCLUDING MEDICAL, DENTAL AND 401K PLANS. SALARY UP TO $14 PER HOUR DEPENDING ON EXPERIENCE.

JOB RESPONSIBILITIES:

• Manage a high volume of enrollment applications for Medicare Supplement, Medicare Advantage, and other health products like dental and vision coverage
• Ensure that submitted applications are successfully issued and that coverage goes effective
• Follow up with enrollees in a timely manner on any and all outstanding requirements to fulfill their insurance applications
• Review and audit Medicare applications and enrollments for company and carrier records
• Support our Medicare sales agent team in handling exception cases, fulfilling applications, and communicating with our carrier partners
• Master the navigation of our internal CRM and the insurance carrier systems
• Understand differences in customer eligibility for various Medicare products
• Communicate with clients, vendors, agents, and carriers in a timely manner to ensure all requirements are on track
• Order and review all underwriting requirements needed for insurance carriers
• Work with all team members to ensure the client experience is met through clear communication

QUALIFICATIONS:

• 6 months of experience in customer service
• Dedicated area to work from in your home
• Internet speed requirement of 30 Mb/s for download speeds and 20 Mb/s for upload speeds (Wireless access is not permitted)
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Ability to identify customer needs and clearly articulate products and services
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements

WORK FROM HOME REQUIREMENTS:

We are pleased to offer positions that allow 100% Work from Home. While we function as a virtual team and have our share of fun, it does take a special breed that can tolerate what can be an isolating experience. So, to ensure you are applying for this job with a clear understanding, only apply for this position if you meet the following:

• Work independently without face to face management interaction
• Ability to train in a remote environment (e.g., all your training is over the computer, this can be difficult for some, make sure you will feel comfortable with this type of environment)
• Proactively manage issues that prevent your ability to maintain a productive work environment (e.g., ISP issues that prevent your ability to work)
• Tolerance for working without daily human interaction but the ability to replace that interaction with communication channels provided by C3 W@H team
• A dedicated area to work from in your home and abide by specific criteria that will be required of you in that environment

IF YOU’VE GOT THE SKILLS TO SUCCEED AND THE MOTIVATION TO MAKE IT HAPPEN, WE LOOK FORWARD TO HEARING FROM YOU. BECOME A FAN TODAY AND BE ON YOUR WAY TO A REWARDING CAREER!