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POSITION SUMMARY:                                                                                                                                                                           

Responsible for upholding Earth Fare’s Vision, Mission, Declaration and Customer Service Creed, and adhering to the departments Standard Operating Procedures. Works independently and in a team to ensure the overall maintenance, cleaning and sanitizing of dishes, utensils, baking/cooking equipment, floors and surfaces in the kitchen and café areas are properly maintained and trash in these areas is removed. Provides excellent customer service at all times.

ESSENTIAL FUNCTIONS

1. Adheres to the Earth Fare vision, standard operating procedures and merchandising guidelines, with a strong emphasis on customer service, safety and sanitation. Maintains a positive and professional work environment. (20%)
2. Department Conditions: Maintains cleanliness, sanitation, and overall organization of the Food Service Department and café including all fixtures, tables, floors, storage, work stations, doorways, walls, equipment, freezers, coolers and dish washing station throughout their shift. Maintains clean trash receptacles in the food preparation and café areas. (45%)
3. Operational Tasks: Provides excellent customer service in the Food Service and Café area. Uses the dish machine to wash pots, pans, trays, utensils, cups and other food preparation equipment while maintaining organization and flow of the dish pit; rewashes items as necessary to meet sanitation standards, maintains dishwasher and cleaning detergents according to operating guidelines including proper water temperature for cleaning. Keeps the dish area organized and well stocked. Reports equipment failures or replacement needs to the Food Service Manager. Attends required department and store-wide meetings, performs other job related duties as assigned by the Department Managers. (35%)

TOTAL PERCENTAGE EQUALS 100%

Required Skills

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE:

1. Must demonstrate excellent customer service to customers and Team Members at all times.
2. Must be able to work independently and within a team setting.
3. Must be organized and pay close attention to detail.
4. Must be able to multi-task and assist customers while completing necessary production duties within the bakery.
5. Must be able to read and follow both written and verbal instruction from the Bakery Manager and other store management.

Required Experience

EXPERIENCE:

1. Previous experience working in a restaurant, bakery or catering environment preferred.
2. Experience working in a retail and/or customer service oriented environment preferred.

The knowledge, skills and abilities listed above may be acquired through levels of education and experience, however, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills and abilities to perform the essential duties and responsibilities of the job, is acceptable.

ENVIRONMENTAL CONDITIONS:

1. Works in a fast-paced environment with a focus on customer service.
2. May work in environments of extreme cold and extreme heat.
3. May be exposed to odors, fumes, smoke and loud noise associated with working in a kitchen environment.

PHYSICAL DEMANDS:

1. Must be able to lift up to 50 pounds. (In the event an item weighs over 50 pounds the Team Member should have another member of the team help lift the item).
2. Must be able to bend, reach, stoop, kneel and squat.
3. Must be able to push, pull, and maneuver heavy loads.
4. Must be able to stand and be on one’s feet the majority of the work day.

ADA: Earth Fare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO: Earth Fare does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE:

1. Must demonstrate excellent customer service to customers and Team Members at all times.
2. Must be able to work independently and within a team setting.
3. Must be organized and pay close attention to detail.
4. Must be able to multi-task and assist customers while completing necessary production duties within the bakery.
5. Must be able to read and follow both written and verbal instruction from the Bakery Manager and other store management.