Job Description

CUSTOMER SERVICE ACCOUNT MANAGER B2B

THIS IS AN INSIDE SALES ROLE WITH NO TRAVEL

We are seeking a Inside Sales Rep to join our team! You will resolve customer questions and offer solutions to drive company revenue. Eastern Metal Supply offers great work/life balance for our team members, great benefits and competitive income. If you are energetic, conscientious, love to sell and want to capitalize on your sales potential; we have an opportunity for you at our St Charles, MO  location (near the intersection of 370 and New Town Blvd ) With EMS, you will service and maintain current customer base and develop new customers in an existing defined territory. You will have an opportunity to become a trusted business partner and consultant to our clients.

Starting Salary $40,000 to $50,000; with potential 1st year earnings over $60,000 including bonuses.

COMPANY

Eastern Metal Supply, a well known national distributor of custom and standard aluminum extrusions and sheet products, has earned a first class reputation throughout the United States as a supplier of quality aluminum products based upon the principles of service and quality.

JOB DESCRIPTION

This is not your typical “Inside Sales” position. Eastern Metal Supply is looking for an individual who can do more than just make cold calls. With EMS, the Customer Service Account Manager is responsible for:

• Maintaining relationships with active accounts
• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers
• Understand clients’ business and needs to foster more productive relationships
• Resolving discrepancies with customers through persuasive negotiations

QUALIFICATIONS

• Two years or more of college is preferred
• Prior sales experience is required
• Industrial Sales would be preferred
• Ability to build rapport with clients
• Ability to work in a dynamic and fast paced environment
• Possess curiosity and a desire to learn
• Must be able to plan ahead, stay organized, and follow-through
• Work independently
• Strong problem solving and math skills are required
• Strong interpersonal and written communication skills
• Proficient in Microsoft Word and Excel
• Deadline and detail oriented
• Familiarity with CRM platforms

EMS OFFERS:

• Paid Time Off!
• Life, Health and Dental Insurance!
• Long Term Disability!
• Company matched 401K Plan!

Pre-employment and random Drug Testing are a prerequisite of employment.

Criminal background check will be required.

EMS is an Equal Opportunity Employer.

Company Description

Eastern Metal Supply, a well known national distributor of custom and standard aluminum extrusions and sheet products has earned a reputation throughout the United States as a first-class supplier of quality aluminum products based upon the principles of service and quality. Whether its Boat Trailers or Lifts, Hand Railing, Fence, Sign, Awning, Hurricane Protection, Marine Products, Dock, Window Treatments or Architectural Products, Eastern Metal Supply is the aluminum extrusions supplier that delivers.