Job Description

WHO WE ARE AT ELEMY:

Elemy, formerly Sprout Therapy, is building the first managed marketplace for in-home chronic medical care, starting with pediatric autism.  Over 1.5M children in the US are affected by autism, and nearly 30% of families are dissatisfied with the care they receive. Elemy is working tirelessly to change this by providing in-home care and leveraging cutting edge AI-powered technology to deliver a better experience to families, providers, and healthcare payers.

Today's US Child Care industry for autism, ADHD, and other developmental delays is a $38B market that is heavily fragmented and skewed towards in-clinic care. Elemy is looking to change the developmental delay care industry for the better by putting families and children at the center of what Elemy does. Elemy is bringing ABA care to family's homes, and providing more resources and tools for therapists to give the best care possible.

Since launching in April 2020, Elemy has become one of the fastest growing healthcare companies in the United States, scaling from 4 to over 1000 team members in under 18 months, and on track to grow revenue by over 600% this year. The company is backed by leading investors in healthcare and technology, including General Catalyst, Founders Fund, SignalFire, e.ventures, 8VC, Felicis Ventures, and Bling Capital. 

ABOUT THE ROLE 

Join the New Ventures team and find yourself at the forefront of Elemy's expansion strategy. At New Ventures, we are building new pediatric behavioral health businesses within Elemy, so that we can deliver our families the care they need across a broad variety of conditions and circumstances.

As an Operations Associate, New Ventures you will play a critical role in improving Elemy's clinical performance and deliver exceptional behavioral health services. Reporting to the Director of Operations, New Ventures, you will be working within the New Ventures team supporting Elemy's Diagnostics program. This team is responsible for helping to diagnose pediatric behavioral health issues and direct children towards getting the appropriate care. 

You will ensure a tight alignment between technology solutions, operational care processes & the clinical teams who drive outcomes. The role will leverage their experience, intuition & client feedback to help expand existing use cases. The role requires someone who is quick & eager to learn, excited about making healthcare operations more efficient, comfortable with making data-driven decisions, and passionate about improving the lives of children and families.

WHAT YOU'LL DO

• Work cross-functionally to forge innovative solutions to support Elemy's clinical Diagnostics program in a fast paced environment
• Identify and model operational improvements within the Diagnostic programs and communicate data-driven opportunities to New Ventures executives in order to improve Elemy's care delivery
• Tracking and reporting operational performance across relevant KPIs and conduct deep-dive investigations to understand the "why" behind how metrics are performing
• Development and management of scalable processes to improve operational efficiency, clinical quality, and system and data improvements
• Treatment Plan and Authorization processing and tracking
• Additional activities may be assigned as needed

WHAT YOU'LL NEED

• Bachelor's degree
• 2+ years of related experience preferred in an operationally-driven role; healthcare operations experience preferred but not required
• Strong communications skills and ability to work cross-functionally to forge innovative solutions
• Experience and comfort utilizing Google Sheets or Excel to manipulate data and build reporting
• Have the ability to execute projects of varying urgency and scope with limited guidance
• Demonstrated strengths in planning, organizational, oral and written communication, time management, conflict management, problem solving, and attention to detail
• Analytical skills including utilizing google sheets or excel to manipulate data and build reports
• The ability to execute projects of varying urgency and scope with limited guidance
• Strong ability to work cross-functionally to forge innovative solutions in a fast paced environment

At Elemy, we are a globally distributed team with many of our team members located throughout the world, including in the following cities: San Francisco, New York, Los Angeles, Miami, Toronto, Montreal, and Kyiv. While everyone currently works remotely, we envision a future that balances face to face collaboration with a remote friendly environment.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

_Elemy is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience. _

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