Job Description
Mystery Shopper
Independent Contractor position. Payment is per assignment and variable to the degree of difficulty and time involved to complete.
Elite CXS is seeking energetic and talented mystery shoppers and video mystery shoppers to work on a contract basis part-time to visit all types of customer facing establishments as a customer and report back on how well they did during your visit. This is an Independent Contractor position that allows you to set your own hours and work within your schedule constraints. Assignments are scheduled with a completion period and as long as they are completed according to the schedule provided, you can complete the assignment at your convenience within the scheduled range!
Responsibilities for Mystery Shopper:
Visit assigned establishments and complete a survey following the visit
Provide receipts or other assignment validation documents to validate the visit
Ensure that the assignment performed has met client standards provided in guidelines
Complete the survey reports with accuracy, proper grammar, proper sentence structure, and completeness
For video assignments, achieve proper target capture rate and upload the video after completion
For video assignments, ensure video and report match
Qualifications for Mystery Shopper:
Self- motivated
Excellent communicator
Excellent writing skills
Per assignment pay range = $5.00 to $125.00 depending on shop type and requirements plus reimbursement for any and all required purchases.
Company Description
We are team and partners. We have passion written all over whom we are and what we do, and we go out of our way to encourage new ideas and methodologies from each person. We have this thrill-seeking goal to climb from a small company that has doubled in size the past 12 months, to one of the top customer experience research and consulting companies serving America's most innovative and customer-focused companies, impacting varied industry efficiency and productivity in a BIG way. Elite CX Solutions - Wisdom through observation, reliable, innovative and knowledgeable. Elite CX Solutions (Elite) is an innovative customer experience management company that focuses on delivering the best-fit customized solution to each client. We offer video, written, web, and phone-based mystery shopping services, customer experience and workforce optimization consulting. At Elite, we realize that each client’s individual needs and requirements are unique. Elite works closely with clients to understand these needs and design a tailored solution, ensuring the best results for the client’s organization. Customized VOC, analytics, and reporting are also consolidated under one umbrella providing the Client with a true 360-degree view of their operation. With your ability to edit and deliver quality deliverables to our clients, you can change lives and be a part of something that is important.