Emergency Recovery Coordinator

Paul Davis Restoration of Metro New York / New Jersey

Emergency Recovery Coordinator

Carlstadt, NJ +1 location
Full Time
Paid
  • Responsibilities

    The Emergency Recovery Coordinator will consult with property owners impacted by fire water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.

    Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis franchise professionals are available 24/7 to clean up and repair damage to residential and commercial property. Founded in 1966, Paul Davis is a rapidly growing network of more than 370 independently owned and operated franchises in the United States and Canada. Paul Davis will grow to become over a $2 Billion business in the next 5 years.

    Position: Emergency Recovery Coordinator

    Hours/Week: Full-time, 40+ hours

    Compensation:

    Strong base salary commensurate with experience plus commission

    Bonus opportunities

    Medical, dental and vision coverage offered

    401(k) with company match

    PTO, sick days and paid holidays

    Cell phone and computer provided by company

    Reports To: Marketing Manager

    Summary: Does the idea of working on interesting and complex projects bring you joy? Are you challenged by making a meaningful impact? Do you love solving problems by thinking creatively and trying new things? Are you an up-and-coming manager who always wants to do better? If so, we've got what you're looking for! The Emergency Recovery Coordinator will consult with property owners impacted by fire water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.

    Responsibilites: Emergency Recovery Coordinator The Emergency Recovery Coordinator will consult with property owners impacted by fire, water damage or other large-scale emergency events

    Deliver an experience of extraordinary care while serving people in their time of need

    Responds to emergency property situations and all generated leads

    CLOSE opportunities on the spot

    Educates the consumer on products or services

    Build relationships and communicate Paul Davis services

    Monitor, generate and interpret lead sources (emergency notification systems)

    Provide emergency recovery kits and services to impacted property owners

    Establish and maintain working relationships with local emergency response agencies and local community

    Participate in community events

    Build and maintain a database of customer information

    Manage data in our main operating systems, RMS

    All other duties as assigned

    Skills and Knowledge:

    Self-motivated to get results

    SALES-ORIENTED and CLOSE-driven

    Loves working with clients and tradesman

    Effectively schedules ahead while maintaining flexibility

    Thrives under high performance environments

    Excellent interpersonal skills

    Is succinct and professional with written communication

    Enjoys taking care of others

    Required Education and Experience:

    High School Diploma or GED required

    Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance

    Two plus years’ experience in an outside sales role or customer service role

    Outside sales

    Paul Davis is an equal opportunity employer.

  • Locations
    Carlstadt, NJ • New York, NY