Emergency Recovery Coordinator
The Emergency Recovery Coordinator will consult with property owners impacted by fire water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis franchise professionals are available 24/7 to clean up and repair damage to residential and commercial property. Founded in 1966, Paul Davis is a rapidly growing network of more than 370 independently owned and operated franchises in the United States and Canada. Paul Davis will grow to become over a $2 Billion business in the next 5 years.
Position: Emergency Recovery Coordinator
Hours/Week: Full-time, 40+ hours
Compensation:
Strong base salary commensurate with experience plus commission
Bonus opportunities
Medical, dental and vision coverage offered
401(k) with company match
PTO, sick days and paid holidays
Cell phone and computer provided by company
Reports To: Marketing Manager
Summary: Does the idea of working on interesting and complex projects bring you joy? Are you challenged by making a meaningful impact? Do you love solving problems by thinking creatively and trying new things? Are you an up-and-coming manager who always wants to do better? If so, we've got what you're looking for! The Emergency Recovery Coordinator will consult with property owners impacted by fire water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
Responsibilites: Emergency Recovery Coordinator The Emergency Recovery Coordinator will consult with property owners impacted by fire, water damage or other large-scale emergency events
Deliver an experience of extraordinary care while serving people in their time of need
Responds to emergency property situations and all generated leads
CLOSE opportunities on the spot
Educates the consumer on products or services
Build relationships and communicate Paul Davis services
Monitor, generate and interpret lead sources (emergency notification systems)
Provide emergency recovery kits and services to impacted property owners
Establish and maintain working relationships with local emergency response agencies and local community
Participate in community events
Build and maintain a database of customer information
Manage data in our main operating systems, RMS
All other duties as assigned
Skills and Knowledge:
Self-motivated to get results
SALES-ORIENTED and CLOSE-driven
Loves working with clients and tradesman
Effectively schedules ahead while maintaining flexibility
Thrives under high performance environments
Excellent interpersonal skills
Is succinct and professional with written communication
Enjoys taking care of others
Required Education and Experience:
High School Diploma or GED required
Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
Two plus years’ experience in an outside sales role or customer service role
Outside sales
Paul Davis is an equal opportunity employer.