Emergency Services Mitigation Field Supervisor

Paul Davis Restoration of Greater MSP and the Northland

Emergency Services Mitigation Field Supervisor

Superior, WI +1 location
Full Time
Paid
  • Responsibilities

    Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water

    Supervise Field Staff – Ensure daily goals are met

    Complete new job work orders and send to Internal Project Coordinator for scheduling

    Manage labor/material budgets

    o Plan out job sites to hit budgets

    Contact Project Manager/Estimator & Manage Communication

    Complete TPA/Insurance Company guidelines and documentation

    Completes Photo Upload to Dropbox or validates completion with Technician – Daily

    Quality Assurance – Complete walks as necessary

    Obtain Certification of Completion and perform final walk through

    o Complete applicable Xactimate Scopes and submit to Tech Specialist

    Make initial contact and hold relationship with customer

    Track equipment usage on jobs through RMS & MICA

    Keep compliance tasks in RMS up to date

    Get Work Authorization signed

    Keep extra supply of materials in vans

    Communicate with Project Coordinator on labor needs

    Communicate with adjusters and TPA call centers

    Complete punch list items (Less than 2 hours)

    Train/Coach/Support Technicians

    Ensure RMS is updated daily

    Special Tasks Assigned by Operations Manager

    High Detail Job Accountabilities:

    Participates in marketing and business development as the need arises.

    Participates in the collection process of payment from customers.

    Complete special assignments as requested by Supervisor

    Participates in emergency services when an “All hands on deck” scenario arises.

    Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.

    Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

    Hours:

    A typical shift for this position is 7am – 5pm, Monday – Friday.

    However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.

  • Locations
    St Paul, MN • Superior, WI