Job Description
OVERVIEW
This position is dedicated to cultivating a positive and engaging employee experience throughout the employment journey. Working across departments, this specialist will help implement strategies that strengthen SVG's company culture and connection. Responsibilities include managing surveys and recognition programs, supporting social impact initiatives, creating internal and external content, overseeing SVG's content calendar, and assisting with engagement platform management.
ESSENTIAL DUTIES
The essential duties and responsibilities for this position include, but are not limited to:
- Internal and External Communications
- Collaborate with Director, Employee Engagement and Communications and Senior Content and Communications Specialist on the execution of content for strategic communication campaigns to promote company values, strengthen employee engagement, and ensure alignment with business goals.
- Assist with the creation of content, including the execution of our content calendar and content strategy by writing, editing, and/or publishing updates on our communication vehicles to ensure employees are informed and updated on business initiatives.
- Assist with execution of social media strategies, creating and publishing content to a variety of platforms including but not limited to: LinkedIn, Instagram, Glassdoor and Facebook.
- Collaborate with the Employee Engagement Specialist to develop employee-driven content in alignment with SVG’s recognition programs.
- Manage bi-weekly rotation of content for the internal digital displays at SVG Headquarters.
- Monitor SVG's intranet by auditing content, overseeing content authors, implementing new features, and addressing site mapping and configuration requirements.
- Manage internal ticketing process to manage incoming requests for internal/external communications and troubleshooting issues of SVG’s intranet.
Employee Engagement
- Collaborate with Employee Engagement Specialist and local organizations to implement social impact initiatives, including volunteer activities, donation drives, and fundraising events. In addition to processing employee donation matches.
- Work with Employee Engagement Specialists to coordinate and implement virtual and in-person SVG employee engagement events, such as the monthly in-office experience, All-Hands Meetings, SVG Soiree, and Industry Night.
- Responsible for management of SVG's Reward Gateway platform includes user account auditing, credit distribution, reporting, highlighting perks, and training new leaders on platform usage.
- Work with the Engagement and HRBP team to manage employee lifecycle and engagement surveys, develop dashboards for business leaders, analyze survey data, and present findings.
- Responsible for managing SVG’s milestone recognition program including recognition and rewards for employees celebrating their first, fifth, tenth, and fifteenth anniversary.
- Assist with management of SVG Programs including: employee donation matches, new employee orientation, Spring Spotlight recognition program, department appreciation weeks, lunch with leaders, and KC Royals tickets distribution.