Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The Employee Experience Coordinator is responsible for providing comprehensive HR and administrative support to our DTC clients. This role involves collaborating with key business partners to address challenges and deliver solutions, while offering administrative assistance to the SVP of Human Resources, Direct-to-Consumer & International.

Responsibilities:

• Provide administrative support to the SVP of Human Resources, Direct-to-Consumer & International, and the broader DTC HR team as needed.
• Collaborate with the HR team to support employee engagement initiatives, including coordinating logistics for speaker series, recognition programs, and supporting employee surveys.
• Generate HR reporting on key metrics for the central DTC HR team.
• Analyze data and create clear presentations to support HR strategies and initiatives.
• Manage special projects, ensuring timely delivery and alignment with organizational goals, while offering support to other department members as needed.
• Oversee general administrative tasks, including managing office supplies, streamlining operations, and ensuring day-to-day functions run smoothly for the HR department.

Qualifications

Basic Requirements:

• Bachelor’s Degree or equivalent work experience.
• 1+ year of HR or related experience in meeting fast-paced employee based or client needs.
• Must be willing to work in New York, NY.

Desired Characteristics:

• Advanced proficiency in Microsoft Excel (data processing, pivot tables, charts, formulas) and PowerPoint.
• Attention to detail and exceptional follow-through.
• Ability to maintain confidentiality and exercise discretion in all aspects of work.
• Comfortable with administrative duties and managing heavy workflow.
• "Customer service" mindset with the ability to address and resolve employee inquiries effectively.
• Exceptional communication skills, with professional ability to communicate at all levels.
• Solid interest in a career in Human Resources or Internal Communications, with a focus on the media industry.
• Ability to work independently and take ownership of tasks, establishing yourself as a trusted HR resource for the team and employees.
• Adaptable in a fast-paced, dynamic environment with a proactive, problem-solving approach.

Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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