Benefits:

Health insurance

Paid time off

Tuition assistance

Expertise and/or relevant experience in the following areas are mandatory:

Customer Service Skills

Windows Imaging and Driver Management

User Profile analysis and migration

Expertise and/or relevant experience in the following areas are desirable:

Active Directory Domain Services

Troubleshooting skills with basic hardware and software components

Experience in deployments with Microsoft System Center Configuration Manager

Desktop and Mobile Device imaging and user transition

Third party software to be migrated and handled on a case by case basis

The scope of the proposed services will include the following:

Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.

Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.

Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration