Job Description

SENIOR SALES REPRESENTATIVE

JOB SUMMARY

Are you commission-driven with a hunger and hustle to write your own paycheck? Endurance is looking for ambitious and enthusiastic salespeople to join our team. Our Senior Sales Representatives help Endurance customers across the country find the personalized auto repair coverage that’s right for them. You’ll be an expert on vehicle protection plans, bringing customers through the sales journey from quote to coverage. Through driving outbound calls and receiving inbound calls, you’ll create the first impression of Endurance for prospective customers, showing them the value that comes with being an Endurance Elite member. Endurance’s best-in-class national marketing through TV, direct mailers and company-owned websites results in thousands of highly qualified leads daily, complete with the auto information you’ll need to complete a sale—no cold-calls required. After finishing your comprehensive, paid training program, you’ll hit the floor fast with unlimited earning potential that’s fully commission based.

KEY RESPONSIBILITIES:

• Answer a high volume of inbound prospective customer calls and drive a high volume of outbound calls, with successful representatives handling an average of 150 calls and closing 4 to 6 sales per day
• Help customers find the Endurance auto repair coverage that is right for them, converting qualified leads into closed sales
• Maintain a positive attitude and customer-first approach with every contact
• Balance a positive customer experience with a seamless and effective sales process
• Ensure accuracy of coverage information provided, in addition to customer clarity on coverage and financial commitments
• Analyze contract and claims information to advise customers on the best coverage options for their vehicle
• Maintain up-to-date knowledge of products and services offered
• Work effectively as part of a team, contributing to a positive environment
• Other duties as assigned

JOB QUALIFICATIONS:

• High school diploma or GED required
• Enjoy the opportunity to take on extra work hours to increase earnings
• Willingness to work up to 2 Saturdays per month
• Goal-oriented—you set high standards for yourself and work to achieve them
• Excellent verbal and written communication, persuasive speaking and listening skills
• Ability to use good reasoning skills and to adapt on the fly to overcome objections
• Tenacity and persistence—you don’t give up in the face of obstacles
• Enjoy being part of a high performing team, but motivated by individual accomplishments
• Enjoy healthy competition and competitive spirit
• Strive for continuous improvement and constantly improving personal sales metrics
• Great organizational skills and ability to multitask
• Detail- and solution-oriented
• Working knowledge of computers, including Microsoft Office
• Automotive service department background preferred, including knowledge of vehicle service contract terminology
• Bilingual (English/Spanish) a plus

The candidate(s) offered this position will be required to submit to a background investigation. The safety of our employees is Endurance’s highest priority. Candidates selected for this position will be trained remotely and must be able to work from home. Our best-in-class, cloud-based call center technology means you’ll have premium IT solutions to help you succeed in a remote work environment.

SALARY AND BENEFITS:

As an industry leader, Endurance provides competitive compensation with full and part-time opportunities—but that’s just the beginning. Our benefits include:

• Competitive salary with uncapped commission potential—an average of $75,000 or more, with many members of our sales force on pace to earn over $100,000 this year
• Additional bonus and incentive opportunities
• Paid training and upward mobility —we invest in your growth
• Medical, dental and vision insurance
• Casual dress code
• Incentive prizes like gift cards and experiences
• A company culture that supports balancing your work and personal life, including company events, community involvement, free team meals, bonding experiences and generous paid time off

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram and Twitter.

Company Description

Equal Employment Opportunity Endurance is proud to be an equal opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. About Endurance Warranty Services Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits and the opportunity to learn and grow. When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength and we’re proud to work as a diverse team to serve our customers and our community. This is why we’ve been honored as a top place to work in Chicago, including multiple StevieR Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot on Selling Power’s “50 Best Companies to Sell For,” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance and we’re highly rated by our customers on Google, Trustpilot, Better Business Bureau and other major online review sites. Come accelerate your career with us. We’ll give you the tools you need to succeed at work, and the flexibility to enjoy life outside of your job.