Member Sales Specialist

Are you ready to be a part of the most supportive fitness family in the world? We are excited to meet you and invite you to build a career in the fitness industry!

Member Sales Responsibilities:

Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.

New member signups

Tour and Trial Booking

Trial follow up and conversions

Creating and executing internal referral lead generation program

Member Relations Responsibilities:

Continued support, interactions, and communication with members after signup, driving engagement and progress

Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes

Ensure that members check in when arriving to the facility, while monitoring status of member programs

Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience

Objectives:

Meet club sales & lead goals

Provide a great member experience

Assist management as needed

Ensure members are giving an NPS score of 8 or higher

Required Skills, Knowledge & Abilities:

Strong critical thinking ability with great multi-tasking skills required

Create and build strong relationships with people

Passion for helping people feel healthy, happy and strong

Doesn’t mind rejection, rather sees it as a step to getting a yes

Self motivated and driven to achieve set goals

Prefers working with a team that becomes a second family

So passionate about helping people stay healthy that overcoming their objections, fears and hesitations comes naturally

Good with technology and software

Position Requirements:

2 years sales experience minimum (prefer 5 years)

Full and part time positions available (minimum 20 hours per week)

Morning, evening and weekend hours will be required as necessary

Must be career minded and desire to grow with the company long term

Total On Target Earnings - $30-$55 an hour

Perks:

Complimentary 1:1 personal training session weekly

Complimentary full access to facilities and amenities

PTO Based on hours worked

Discount on apparel and merchandise

Healthcare reimbursement plan

Ambassador Bonus Opportunity (Is performed outside of hourly shifts scheduled):

$20 per lead

$20 per tour