Engager/ Patient Care Coordinator

Lucid Hearing Holding Company, LLC

Engager/ Patient Care Coordinator

Independence, MO +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Our Mission: "Helping People Hear Better"

    Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.

    Club: Sam's Club in Independence, MO

    Hours: Full time/ Tuesday-Saturday 9am-6pm

    Pay: $18-$19/hr

    **What you will be doing:
    • ** Share our passion of giving the gift of hearing by locating people who need hearing help
    • Directing members to our hearing aid center inside the store
    • Interacting with patients to set them up for hearing tests and hearing aid purchases
    • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the licensed hearing aid specialist or audiologist that works in the center
    • 30-50 outbound calls daily
    • Promote all Lucid Hearing products to members with whom they engage
    • Educate members on all of products (non-hearing aid and prescription/over-the-counter hearing aids) when interacting with them
    • Assist licensed providers when necessary, calling past tested members, medical referrals to schedule recurring business, etc.

    What are the perks and benefits of working with Lucid Hearing:

    • Medical, Dental, Vision, & Supplemental Insurance Benefits
    • Company Paid Life Insurance
    • Paid Time Off and Company Paid Holidays
    • 401(k) Plan and Employer Matching
    • Continual Professional Development
    • Career Growth Opportunities to Become a Leader
    • Associate Product Discounts
  • Qualifications

    Qualifications

    Who you are:

    • Willingness to learn and grow within our organization
    • Sales experience preferred
    • Stellar communication skills
    • Business development savvy
    • Appointment scheduling experience preferred
    • A passion for educating patients with hearing loss
    • Must be highly energetic and outgoing (a real people person)
    • Be comfortable standing multiple hours

    Additional Information

    We are an Equal Employment Opportunity Employer.

    © 2024 Lucid Hearing Holding Company, LLC All Rights Reserved

  • Locations
    Grand Junction, CO • Independence, MO