Enrollment & Engagement Coordinator
Enrollment Process
· Follow through with lead management and follow ups
· Conduct tours
· Manage the school’s Enrollment System to include but not limited to:
o Entering in paperwork into FMS with firm start date, registration fee, etc.
o Create enrollment folder and fill out required office/admin documentation
o Inform Admin Team of new enrollee and keep up with enrollment spreadsheet(s)
o Informing teammates one week out and provide necessary paperwork
o Mail welcoming family/student
o Make sign for classroom door and ensure classroom is set up to welcome new student
o Prepare and greet family at door to welcome them into school, walking them to class and introducing to teammates/teachers
o Make sure child is active in FMS for first day to ensure first day report
o Provide parents with Tadpoles instructions and first day Q&A
o Go through any security measures (ipad, hand scanner, etc) and set up for family
o Send photo via text/email with fun caption of first day PLAY!
o Hand off pick up notes to Admin Team so they an assist with a smooth first day pick up
o First week personal check in with teacher and parents (separately) to see how things are progressing
o Within first month, touch base again with teacher and parents (separately) to see how to best support and integrate into school
o Wrapping up all paperwork with child within 48 hours of starting at school (minus immunizations) including filing student folder in correct class
· Keep up with Immunization records, spreadsheet for school, and informing parents of needed forms
· Establish family connections and assist in integrating into school culture
Family Relations & Connections
· Develop and maintain customer care/relations & communications
· Establish connections with families and connect others to ensure a sense of community and family
Transitions & Student Files
Lead the team in the Student Transition System to include not but limited to:
Meet with Admin Team to discuss possible transition students on the 15th of each month
Discuss with teachers to get their input, if necessary
Speak with parent about transition and give new class packet and class info to prepare for move
Have parent complete child profile forms
Have teammate complete child traansition forms for
Introduce parents to teacher before move
Decide transition schedule (if applicable)
Inform teacher and parents of transition schedule (if applicable)
Create student transition sign and place on classroom day before
Provide teammate with child information to include spelling of names, birthdate, and allergies, special notes, etc.
System transitioning to ensure in correct room for first day
Ensure teammates have moved student belongings so they can have a smooth transition morning
Prepare a monthly new/transition/disenroll sheet for quick reference for teammate and Admin Team
On day of move, greet family and escort to new room (prepared and anticipating based on time agreed upon)
Introduce teacher again and transition child into class, following up with any parent questions
Send photo via text/email with fun caption of first day PLAY!
Hand off pick up notes to Admin Team so they an assist with a smooth first day pick up
First week personal check in with teacher and parents (separately) to see how things are progressing
Transfer student folder to correct class file crate (double checking for accuracy)
Maintain accurate and up to date records for student files, meeting both stage and GSI requirements
Manage student folders
Immunization reports maintained and kept in compliance with state licensing and GSI
Maintain accurate enrollment spreadsheet etc. for Admin Team
Provide monthly transition, disenrollment and enrollment sheets to Admin Team
Lead the team in Student Departure System to include but not limited to:
Inform teachers the day you are notified with specifics
After departure, ensure entire student file is complete and in the inactive crate
Assist teacher in moving products, etc out of the classroom
Take any medication from medication bin and medication notebook (signing off), if applicable
FMS accuracy, changing status
Send snail mail, if applicable
Classroom & Team Support
Regularly visit classrooms to keep in connection of what is spoken at tours, to include developmental standards, FLEX framework, Quality Assurance, and overall philosophy of the school
Coordinate with Admin team on executing special events
Informing the team of updates to student enrollment (enrollment, disenrollment, special needs, etc)
Building teammate and classroom relationships
Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.