Job Description

In this Talent Engagement role , you will be an integral part of the Operational team, responsible for greeting clients, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support the team by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.

In this role you will :

• Respond to voicemail messages and emails within 24 hours of receipt
• Schedule client orientations
• Seek out process improvements to improve the company
• Conduct orientations
• Reach out to referrals
• Enter Data in Caljobs
• Travel to partner organizations as needed for enrollment orientations and documents
• Submit applications to QA for approval as needed
• Participate in Job fairs and answer client questions

Qualifications

• Bilingual in Spanish Required.
• Related Associate degree from an accredited university or college, or equivalent work experience
• Related work experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years’ experience in workforce development or related programs preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.