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Entry Level Customer Service Associate

Flourish In Inc.

Entry Level Customer Service Associate

Chesapeake, VA
Full Time
Paid
  • Responsibilities

    We are seeking a friendly, dependable, and motivated Entry-Level Customer Service Associate to join our growing team. This is an excellent opportunity for someone looking to gain hands-on experience in a professional customer-facing role.

    As a Customer Service Associate, you’ll serve as the first point of contact for customers—answering questions, resolving concerns, and ensuring a positive experience with every interaction. No prior experience is necessary; we provide full training to support your success.

    Key Responsibilities

    • Greet and assist customers in a courteous and professional manner

    • Respond to customer inquiries via phone, email, and in person

    • Provide accurate product or service information to help customers make informed decisions

    • Handle customer issues, process orders, and resolve concerns efficiently

    • Maintain up-to-date knowledge of company products, services, and promotions

    • Collaborate with other departments to ensure smooth customer interactions

    • Keep records of customer interactions and follow up as needed

    Ideal Candidate

    • Strong communication and interpersonal skills

    • A positive, solutions-oriented attitude

    • Ability to work well both independently and as part of a team

    • Reliable, punctual, and eager to learn

    • Organized and able to manage time effectively

    • No prior experience required – full training provided

    What We Offer

    • Paid training and ongoing support

    • Weekly pay and opportunities for performance-based bonuses

    • Career advancement pathways into customer service leadership, sales, or operations

    • Friendly and supportive team environment

    • Valuable experience for future roles in customer service, client relations, or administration