Entry Level Operations Specialist

Ally Logistics

Entry Level Operations Specialist

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Our Operations Team is looking for an energetic and competitive Operations Specialist who is willing to go the extra mile with our customer service for carriers & sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments.

    The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight , Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.

    KEY ATTRIBUTES FOR SUCCESS:

    • HUMBLE : Confidence is key, but so is humility. Our #HUSTLE values say it all.
    • ** HUNGRY : **A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
    • ** SMART : **We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.

    JOB DUTIES / RESPONSIBILITIES:

    • Obtaining shipment updates from contractors
    • High-volume phone and email outreach
    • Negotiating rates with contractors (carrier sales)
    • Providing updates and solutions to team members
    • General Data Entry
    • Development into Carrier Sales, Regional Dispatch Manager, or Customer Sales

    BENEFITS & PERKS:

    • Health / Dental / Vision Insurance Plans
    • 401K Plan with Employer Match
    • Life Insurance Plan (100% employer paid)
    • PTO Plan (3 weeks PTO for new employees, grows with tenure)
    • 6 paid holidays
    • Paid Parental Leaving Bond
    • Free professional coaching through Boon Health
    • Baby-feeding support and on-site Lounge through Pumpspotting
    • Comprehensive training program
    • Commitment to defend employees who have signed predatory non-competes (Learn more here)
    • Ongoing, in-house professional development
    • In-office gym complete with strength and cardio equipment as well as Peloton bikes
    • On-site espresso machine and snack machine
    • On-site golf simulator

    QUALIFICATIONS:

    A successful candidate must possess the following traits/skills:

    • Bachelor's Degree preferred
    • Alignment with Ally's #HUSTLE values
    • Strong written and verbal communication skills
    • Must be comfortable in a fast-paced and high-energy environment

    ADDITIONAL INFO:

    • This is NOT a remote position.
    • A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
    • Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

    ACCOLADES & INDUSTRY AFFILIATIONS:

    • One of the Inc. 5000 fastest-growing companies four years running
    • One of West Michigan's Best and Brightest Employers
    • Member of Women in Transportation