🗒️ Job Overview:
Filta Technicians play a critical role in delivering high-quality, sustainable kitchen solutions to our customers. We seek hardworking, reliable, and customer-focused individuals who take pride in their work and align with our mission of making kitchens faster, cleaner, safer, and greener.
📖 Job Details:
The basic function of the Technician position is to provide mobile fryer management services to existing and future commercial kitchen customers on an established route. The primary responsibility of the technician is to safely and efficiently operate the van, Mobile Filtration Unit (MFU) and related equipment.
🔑 Key Expectations:
Actively participate in, and successfully complete the entire training process and demonstrate required proficiencies.
Must understand and demonstrate competence in time management, account monitoring, and repair and maintenance of the MFU.
Maintain up-to-date knowledge of all technical elements of the Filta MFU.
Keep van clean, stocked and well organized, request re-orders as appropriate
Assure compliance with Filta franchise standards/policies.
Utilizes provided safety equipment and exercise good safety practices at all times.
Follow the provided schedule each week and be timely for appointments.
Conduct customer demonstrations of the Filta service
Efficiently and consistently perform all aspects of the FiltaFry, FiltaBio and FiltaCool services for customers according to the proper procedures.
Maintain service records for each customer.
Report any changes in management, staff, fryer oil or frying habits back to the office
Clean up spills immediately and keep a clean work area. Notify supervisor in the event of a spill.
Update Kitchen staff and management of services provided.
Advise Kitchen staff and management as well as supervisor of any potential
safety issues.
Provide friendly, high-quality customer service.
Ensure the client site is clean and free from debris after each service.
Perform required daily and weekly maintenance.
Correctly complete and submit time cards, operator weekly reports, service
receipts, condition reports and other records as directed with care and integrity.
Ability to work a flexible schedule, inclusive of evenings and weekends may be required.
Must have good communication skills and be able to relay information back to the main office from the field.
Must have patience and the ability to listen and respond to the concerns of customers, all in a calm and professional manner.
Must be safety conscious, organized and focused on cleanliness.
** MFU - Mobile Filtration Unit
📜 Company Policies:
Safe Driver - Technicians are required to obey all speed limits and advise the franchise owner in the event of scheduling conflicts that would cause an unsafe driving condition. 🚘
Call Return - Generally returns assigned Supervisor phone calls immediately, but in no event longer than 1 hour.
Uniform – Technicians must wear either the polo style tech shirt or t-shirt, navy blue pants, and non-slip/oil resistant shoes. 👕
PPE – Wears personal protective equipment whenever handling oil – this is to include safety glasses, hat, apron, heat/oil resistant gloves, and kevlar arm protectors. 🦺
Injury – In the event that the technician or a member of the customer's staff is injured as a result of our service – seek medical attention and the supervisor should be notified immediately. 🚨🚨🚨
Non-Compete – Technicians must sign a non-compete/non-disclosure agreement if asked to do so by supervisor.
** PPE - Personal Protection Equipment
🎓 Education and Requirements:
High School Diploma or G.E.D. minimum requirement
Valid driver's license and clean driving record
Ability to pass a background check.
2+ years of service related experience.
Ability to learn and to stay up to date on the latest service procedures
Ability to establish credibility and communicate effectively verbally
The ability to work independently with little supervision
Must speak fluent English
Must be able to read a map
Must be able to lift up to 75 pounds
✍️ Reporting:
Technician must log client notes on the Kitchen poster after each visit.
Technician will leave an invoice after each service or complete a service log for the customer’s signature.
Weekly meeting with the assigned supervisor.
Report any issues with Van or equipment immediately to your supervisor.
All Accidents and Spills must be reported to Franchise Owner immediately
Additional Information:
Training will be provided as needed to ensure you are well-equipped to perform your duties effectively.
‼️ NB: Candidates with experience in general carpentry and/or mechanic skills are would be favorable.
💸 Compensation:Hourly pay is between $18-20/hour with additional bonuses based on performance and additional skill sets
📍 Location: On site