Job Description

Customer Service Representative / Call Center

Seeking a driven individual to be a part of Epoch Sleep Center’s customer service team.

Job functions include:

Managing large amount of inbound/outbound calls, processing patient reports, updating account info, following up with office for clinical information, multi-tasking and outstanding customer service skills. Individual must be comfortable with working in a FAST PACED ENVIRONMENT, using computer-based programs, email and working in a team setting. The position will be in our call center- Lincoln, RI. Current positions available are full time working 40 hours per week.

Shift Hours:

Regular day (8:30AM- 5PM) MON- FRI

Willing to work until 7pm occasionally

Must be open to working one Saturday a month

** Ability to speak and write Spanish is required **

** Ability to speak and write Portuguese is a plus**

High school diploma or equivalent required. Medical office or DME or Call Center experience is a plus. Computer Skills a must.  Must have excellent data entry skills.

SIGN ON BONUS OF $200 AFTER 6 MONTHS OF EMPLOYMENT

Company Description

Epoch Sleep Centers / Coastal Sleep Diagnostics is rapidly expanding in Rhode Island and Massachusetts, . Epochs model of Sleep Apnea Diagnostics provides the healthcare system , patients and providers to attain seamless services . Visit www.epochsc.com