Summary:
Since 1997, AlphaStaff has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. We are currently seeking an Escrow Specialist for our client, VOTA Inc., a leader in the vacation ownership industry and provider of premier title and escrow services. This role is crucial in performing daily escrow accounting tasks, ensuring accurate and timely fund reconciliations, and maintaining regulatory compliance. You will work closely with the Escrow Manager to support the department's operations, process key financial transactions, and deliver exceptional customer service to internal and external stakeholders. This position offers an exciting opportunity to contribute to the efficiency of escrow operations in the dynamic and evolving timeshare industry.
About You:
You are an organized and detail-oriented professional who excels at handling financial data with precision. With experience in escrow, you have a strong ability to handle reconciliations and financial reporting. You are proficient in using escrow software and other systems to manage transactional processes, and you’re diligent in both maintaining compliance and delivering high-quality service. Your strong communication skills, collaborative approach, and ability to meet deadlines make you a valuable asset to your team.
Responsibilities:
- Perform daily escrow reconciliations to ensure accuracy and alignment with regulatory and company standards.
- Prepare and distribute monthly reports to internal and external stakeholders.
- Process weekly funding disbursements, ensuring timely and precise execution.
- Handle customer refunds and handle any related inquiries or discrepancies.
- Complete bank deposits accurately and efficiently.
- Assist the Escrow Manager with additional tasks as needed to support department goals.
- Provide exceptional customer service to internal teams and external clients, maintaining high standards of professionalism and responsiveness.
- Adhere to state regulations and internal policies regarding escrow procedures and fiduciary duties.
- Continuously seek opportunities to improve operational efficiency and accuracy in all tasks.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Accounting, Business, or a related field is preferred.
- Minimum of 2-3 years of experience in escrow, finance, or a related field (timeshare industry experience is a plus).
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Attention to detail and a commitment to maintaining accuracy in all financial transactions.
- Proficiency in escrow software and Microsoft Office Suite (particularly Excel and Word).
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Familiarity with escrow laws and regulations.
- Previous experience working with reconciliation, disbursements, and reporting in escrow or a similar field.
Location: Boca Raton, FL
Compensation and Perks:
- Generous compensation and employee benefits package including:
- $20-$25 per hour, based on qualifications and expertise.
- Medical (90% Employer paid for employee), Dental (50% Employer-paid for employee), and Vision.
- 401k with company match.
- 2x Annual Salary Employer-paid Life Insurance
- 100% employer-paid Short Term Disability
- 100% Employer-paid Long Term Disability
- Growth and development opportunities.
- Employee discount program.
- Paid Time Off and Holidays.
Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. CCPA Notice can be found at: https://www.alphastaff.com/privacy-notice-to-california-job-applicants/