Job description

Bilingual Supervisor Behavioral Health Licensed Therapist

Pay: $160k-$166K annually + benefits

We are seeking a Bilingual SUPERVISING Therapist for the Federal Child Well-Being Professional to join our team. The ideal candidate must be proficient in English and Spanish for this role. The Well-being Professional Supervisor will report to the Program Director and supervise a team of Field Child Well-Being Professionals. Working in conjunction with other teams, this position will support the mission and aims of the Department of Homeland Security, Office of Health Security. This position will support in all facets of the Child Well-Being Program operations, ensuring that all structured programmatic support, clinical services, and technical guidance are provided expeditiously, in culturally and linguistically appropriate ways, adhering to all protocols, and with the ultimate focus on child welfare and safety. The position will need to undertake in person collaboration with clinicians working at assigned CBP processing centers as well as CBP and OHS personnel. This supervisor position will be a 12-hour shift with 8 hours on-site and 4 hours remote. The schedule will be to work 14 shifts per month. Mileage is paid for those commuting more than 50 miles to and from the worksite

Duties:

• Supervise a team of Field Child Well-Being Professionals to ensure productivity, quality, customer service, and compliance with contractual and policy requirements.
• Provide clinical direction to team members and serve as a subject-matter-expert to create recommendations for the care of children and service plans for children with behavioral or mental health issues, victims of trafficking, or abuse.
• Implement and oversee the professional development of Child Well-Being Professionals.
• Identify technical and training needs to elevate to the Program Director.
• Analyze tasks and work volumes to provide planning and recommendations on staffing, assignments, and different projects
• Assist in creating, implementing, and updating standard operating procedures, performance improvement plans, and supporting special projects as needed
• Attend and support the Program Director in meetings with the customer, vendors, and other stakeholders, as needed
• Travel to client sites and monitor the activities of program staff on a regular schedule.

Skills:

• Masters’ degree or higher in Social Work, psychology, counseling, or related social science discipline where clinical training and experience is a program requirement
• Independent and unrestricted licensure such as LICSW, LCSW, LMFT, LPC
• At least 5 years of demonstrated (post-licensure) service delivery experience working in child development, culturally competent and trauma-centered care.
• Must have at least 2 years’ experience in a Supervisory/Management/Lead role overseeing Clinical staff
• Clinical crisis and intervention skills
• Experience working with immigrant youth and families and underserved populations
• Strong communication skills, both written and verbal, excellent organizational abilities
• Excellent judgement and leadership capabilities
• Bilingual and bicultural: English and Spanish
• Must possess strong computer skills in MS Office, including Excel, Word, Teams.
• Ability to type 45 wpm

Key Knowledge:

• In-depth understanding monitoring QC Plan(s), which includes the work output level, quality of the work product, quality of service and ensuring technical contract compliance
• Experience managing staff to ensure they are meeting all performance obligations, including conducting QC reviews of daily operations, building staffing plans and ensuring staffing needs are met, enforcing uniform processes and procedures, addressing performance issues promptly and effectively utilizing their staff to complete administrative tasks
• Expertise in using key performance indicators to proactively monitor and improve performance
• Prior experience developing standard operating procedures, protocols and guidelines that support the changing/evolving needs of the operation

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 12-hour shift- 8 hours in person, 4 hours remote.

Work setting:

• Clinic
• In-person and remote

Education:

• Master's (Required)

Experience:

• Supervisory overseeing Clinical staff: 2 years (Required)
• Child development & trauma centered care: 5 years (Required)

License/Certification:

• Driver's License (Required)
• Unrestricted & Independent LICSW, LCSW, LPC, LMFT or LPC (Required)

Ability to Relocate: Positions are available in either location. Candidate must be licensed in the state that you are interested in working.

• Yuma, AZ : Relocate before starting work (Required)
• Tuscon, AZ: Relocate before starting work (Required)
• Laredo, TX : Relocate before starting work (Required)

Work Location: In person