Our Company Brand:
FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face – in our Studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon!
Who We Are Looking For:
Passionate outgoing skilled estheticians who offer the highest quality facial workouts to our clientele
Customer service-oriented professionals who establish long term relationships with customers
Experts in skincare and facial wellness who offer clients an excellent personalized service, pertinent to their specific skin concern
Our new hire Bootcamp training is scheduled for August 26 - September 6 from 9am-5pm. Full attendance is required, and all eligible candidates MUST be available to attend every day of Bootcamp!
Job Duties & Responsibilities:
Build and maintain positive and long-lasting client relationships through exceptional customer service skills
Practice utmost professionalism and embrace company standards at all times
Exhibit articulate and positive communication with clients and team members, contributing to healthy employee culture and luxury brand reputation
Meet or exceed daily and monthly sales goals, show understanding of strategic sales tactics, and educate clients to the FaceGym brand
Maintain clean and presentable work stations, practicing proper sanitization methods and genuine care of the many tools and high-end equipment devices
Demonstrate problem solving abilities and resourcefulness while performing workouts, and tactfully handle client concerns as necessary
Demonstrate self-marketing abilities through word-of-mouth advertising, participation in events, social media, and strive to grow both personal and studio business
Implement retail and merchandising practices to achieve sales goals, through effective sharing of technical knowledge and educational information with clients and co-workers
Job Skills and Requirements:
Must be eligible to work in the US, and have a valid New York Esthetician License
Must be flexible to work consistent weekly shifts, evenings and rotating holidays, including minimum four (4) weekend shifts per month
Must be able to effectively deliver all menu services and “workouts” after successful completion of FaceGym bootcamp training
Must be able to stand for minimum 3 hours while performing consecutive workouts, and demonstrate safe practice of body mechanics and self-care techniques throughout
Must be consistently punctual, reliable, flexible, and dedicated to assigned work commitments
Must be willing to support across all locations when necessary, to further support and drive the business
Our brand values
Feeling
Action
Confidence
Expertise
Our Company Benefits:
Competitive salary incorporating service commission, base hourly pay, high paying events, retail commission, and generous tips from loyal customers
Monthly bonus potential for retail conversion, and quarterly comp workouts for all employees
Diverse medical coverage options for individual & family, through employer-contributed health insurance
Dental and vision coverage for individual & family
Generous PTO (paid time off) packages, for both full-time AND part-time employees!
Employer-sponsored life insurance, and 401K pension plan
Confidential “employee assistance programs” through independent third-party provider
Great discounts on FaceGym workouts and products
Exceptional education and training in advanced techniques and technologies
Career progression and growth opportunities through internal promotion and recognition
Employer sponsored Employee Discount Program
Pay Structure:
Trainers are paid according to the standard pay structure of “hourly versus commission” wherein the gross earned weekly salary will be equivalent to whichever sum amount is higher – total service commission (which is issued at 26% of the pre-taxed menu price) or the total hourly pay for all clocked hours that fall under the ‘primary duty’ category of client service time (issued at $20 per hour)
$40/hr event pay
Retail commission: 25% for skincare and manual tools, FaceGym EMS and electric tools 10% commission, and 3rd party product at 5% commission