If you like to help people through difficult situations then come join our team at Servpro of Augusta/Waterville, the premiere restoration and cleaning company in the area. We are looking for an Estimator/Production Manager to join our team. At Servpro of Augusta/Waterville, you will be part of a team of quality people who focus on excellent service, integrity, and mutual respect.

The Production Manager/Estimator oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Training and development program available, which can include industry certifications.

Primary Responsibilities

· Manage the customer experience and overall customer satisfaction.

· Manage the client experience and overall client satisfaction.

· Provide priority response to potential customers.

· Develop scope of work for projects and review estimates.

· Negotiate customer and/or client approval of project scope and estimate.

· Schedule crews and resources to provide service on active projects.

· Coordinate and oversee the production of services with crews and subcontractors.

· Document and/or review job file to support the services provided.

· Maintain communication with internal and external stakeholders.

· Manage production expenses.

· Manage equipment and materials.

· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Position Requirements

· Effective written and oral communication

· Intermediate math skills

· Experience in cleaning/restoration preferred

· High school diploma/GED

· IICRC certifications preferred

· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

· Ability to sit/stand/walk for prolonged periods of time

· Ability to repetitively push/pull/lift/carry objects

· Ability to work with/around cleaning products/chemicals

· Ability to travel locally and out of state when necessary

· Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience, ranges from $50,000 - $70,000 annually with quarterly bonus based on performance.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.