Roles & Responsibilities:
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:
Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
Make proactive suggestions of company products & services that address customer need(s)
Convey and manage realistic customer expectations
As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
Generate legible and accurate shop drawings for quotes/jobs as required
Develop professional quotation(s) and present to customer(s) in a prompt fashion
Capture all additional relevant details about the customer and/or job location to facilitate a successful
Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
Entry of relevant details into company sales software in a timely manner
Proactively follow up with customers on pending sales quotes
Proactively communicate with company vendors, including ordering of materials required for sold jobs
Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.
Qualifications & Educational Requirements:
2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)
In-home sales experience preferred
HS Diploma or equivalent
All candidates must pass initial background check and drug test.
Preferred Skills:
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel)
Experience with estimating, fabricating, and/or installing residential glass products
Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period
Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.