Job Description

 WHAT’S THE ROLE?

We are looking for an engineer with a strong background or curiosity about building observability platforms for distributed systems.

As the Software Engineer II, SRE for Observability, you will be building and supporting our telemetry stack which consists of Prometheus, Cortex, Grafana, Loki, ELK, BigQuery, StatsD, mtail, Lightstep. We have the ambitious goal of implementing OpenTelemetry across logs, metrics, and traces in the next 18 months. As a team, we are positioning ourselves to become a strategic advantage for Etsy by building the future of observability.You will be playing an instrumental role in crafting the future architecture of how we run our systems in the cloud while being part of a dynamic international team.

This is a full-time position reporting to the Senior Engineering Manager, Foundation SRE and the base salary range will be 128,000-166,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and workplace safety policies here.

WHAT’S THIS TEAM LIKE AT ETSY?

• The team is committed to craft and maintain critical systems that power our 94M active buyers and 7.4M active sellers, with a goal of 99.95% uptime.
• This team’s mission is to build and support the world-class infrastructure responsible for the availability and reliability of the core infrastructure that powers etsy.com.

WHAT DOES THE DAY-TO-DAY LOOK LIKE?

• Working with an extensive amount of telemetry (Petabytes of logs, millions of metrics, and traces) that is growing rapidly.
• You’ll be crafting and maintaining an observability suite of products that enable our engineers to deploy 100+ times every week and gather deep insights on the infrastructure’s reliability.
• Design systems that operate reliably enabling our customers to hit 99.95% availability!
• Build best-in-class developer tooling by keeping Observability human
• Understand and solve real business needs at a large scale by applying your software engineering and analytical problem-solving skills.
• Work with the Engineering at large to gain a deep understanding of Etsy Engineering, i.e. security, product engineering, risk, database infrastructure teams, and understand up/downstream impacts
• Design, develop and implement highly scalable and maintainable systems by contributing at all levels of our infrastructure stack using technologies like Chef, Terraform, GKE, GoLang, Prometheus, Cortex, Envoy, Consul.
• Empathy, communication, and technical skills are valued equally.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualifications

QUALITIES THAT WILL HELP YOU THRIVE IN THIS ROLE ARE:

• You are an experienced software engineer, with multiple years of experience in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment.
• Prior experience in completing multiple large, successful projects within a team environment as SRE or DevOps. Each of these projects may have taken many months or longer to see through.
• Prior experience in either implementing or actively using metrics, logging and tracing systems in a professional setup.
• Wears every 9 of uptime as a badge of honor
• Proficiency in one of the programming languages like PHP, Python, Go is needed.
• Experience with cloud architectures (GCP, AWS), and exposure to Kubernetes or other container orchestration frameworks is nice to have
• Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible.
• Have a “leave it better than you found it” mentality, and are willing to work with and improve on code you did not originally write.
• You understand that being an effective software engineer is as much about communicating with people as it is about writing code.

Additional Information

WHAT'S NEXT

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

OUR PROMISE

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

FOR U.S. ROLES ONLY:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.