Event Rental Counter Associate / Event Coordinator

Taylor Rental

Event Rental Counter Associate / Event Coordinator

Manchester, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Employee discounts

    Health insurance

    Paid time off

    Job Duties

    Assist rental customers in a polite, friendly, and professional manner whether in person, email or on the phone

    Ask customer questions to determine their rental needs and recommend proper event equipment. Provide alternative suggestions if appropriate

    Prepare rental forms and contracts by obtaining customer signature and other information as required

    Explain rental fees and provide information about rented items

    Answers telephones, emails and web quotes and receives orders by phone

    Resolve customer problems and answer questions

    Cleans showroom floor and equipment. Arrange showroom displays.

    Discuss event design with sales staff

    Determine final tent plan; supervise tent crew and warehouse support with pulling and loading tent and related equipment

    Communicate all event details with internal sales staff to ensure a smooth event

    Maintain open communication with sales staff and management to make recommendations for purchase of new inventory items

    Provide written quotes according to established procedures

    Coordinate with outside services including florists, bakers, caterers, and event staff if requested by the client

    Prepare and process contracts

    Contact clients prior to the event to verify delivery and pick-up times and coordinate and necessary changes

    Follow up with the client per company policy

    Assist with creating store promotions and displays

    Full Time

    No calls please. Email sarahw@mytaylorrental.com with questions.