Job Description

Reporting to the Director of Event Sales and Services, responsibilities and essential job functions include but are not limited to the following:

• Solicit and book catering business in the following area: Social, Food & Beverage Outlets, Cultural, Local Corporate and Holidays.

• Respond to catering leads within a timely manner.

• Schedule and conduct site visits with clients (willingness to work in the evenings and on weekends will be necessary).

• Create and send all catering contracts with accurate information.

• Meet with clients and finalize all arrangements to the finest details.

• Confirm all event related information with clients

• Establish and maintain rapport with clients, prior to and post conference, encouraging repeat business

• Assist in completing other paperwork, forecasts, etc. essential in tracking the progress of the department.

• Assign suitable space for the various functions (i.e. meetings, food and beverage etc.)

• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame

• Develop list of target sources to solicit and update on a weekly basis.

• Work as a team in reaching budget goals.

• Work within the guidelines set in the Catering Department.

• Set appointments and make personal sales calls on the key contacts with each of the targeted sources of local catering business.

• Document all Sales calls and generate daily lead sheet to the Director of Events with cc. to Director of Sales.

• Attend weekly Catering Sales meeting and report on previous week's efforts and future week's planned calls

• Track leads that convert into bookings and issue a report at the end of each month documenting # of leads produced in the month, number of leads converted to bookings, amount of catering revenue generated and number of room nights and room revenue generated, if applicable.

• Review past business that has not returned and find out reasons why. Resolicit and visit their workplace. (Invite to lunch, etc.)

• Review past business that has not returned and find out reasons why. Resolicit and visit their workplace. (Invite to lunch, etc.)

Qualifications

• Previous leadership experience within a similar role required

• Computer literate in Microsoft Window applications required

• University/College degree in a related discipline preferred

• Experience with Opera Cloud and OSEM preferred

• Excellent communication skills, both written and verbal required

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable

• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Have knowledge of food and beverage service and preparation (including cultural, i.e., kosher foods)

• Understand and control food and labor costs.

• Frequently change from one activity to another, for example, writing a speech, giving a speech, and writing a report of campaign progress.

• Understand how different kinds of people react to words, pictures and color. Work with a diverse cliental.

Visa Requirements: Must have proof of eligibility to work in the United States.

Additional Information

All your information will be kept confidential according to EEO guidelines.