Position Title: Events Administrator
Band: Administrative, Entry-level
Employment: Full-Time, Salaried, Exempt
Location: Phoenix, AZ, On-site
Travel: 10-20%
Start Date: Spring 2025

Turning Point USA is a 501(c)3 non-profit organization founded in 2012 by Charlie Kirk . The organization's mission is to identify, educate, train, and organize students to promote the principles of freedom, free markets, and limited government. Turning Point USA believes that every young person can be enlightened to true free market values. Since its founding, Turning Point USA has embarked on a mission to build the most organized, active, and powerful conservative grassroots activist network on high school and college campuses across the country. With a presence on over 3,500 campuses, Turning Point USA is the largest and fastest-growing youth organization in America.

Job Description : Turning Point USA's events have rapidly expanded to the largest, most exciting events in the movement- and we are looking for experienced, passionate, dedicated individuals to join the team to continue this growth. The Event Administrator, Attendee Experience is responsible for being a key player in planning, organizing, and executing all TPUSA conferencesand events- with a main focus on registration and customer service. The ideal candidate will be well rounded and can work both independently and as part of a team, continues to bring new and innovative ideas to the table, and has an understanding that all job duties are necessary to the success of our events and organization through embodying our company culture traits: grassroots humility, warrior spirit, and persistent innovation.

The TPUSA Events Team is responsible for all event details, start to finish. This is a unique opportunity to be a part of a team that does everything in-house and gain the experience of working with a variety of departments to successfully create and execute multiple large-scale events from concept to reality.

Primary Responsibilities:

• Event registration development, buildout, and execution

• Complete knowledge of the event platform

• Managing registration on-site at event

• Fully running registration, badge printing and checking during all days of the event

• Deliver prompt, detailed, and customer-focused service and communication

• Set up and manage event registration using our preferred event platform

• Maintain and update attendee databases with accuracy
  Provide customer support to attendees regarding registration, payments, and access

• Generate reports and analyze registration data for event planning insights

• Coordinate with internal teams to ensure a smooth check-in experience

• Troubleshoot registration issues and assist with on-site registration when needed

• Identify and report customer trends, suggesting improvements to leadership

• Support communication during major launches and events

• Coordinating attendee hospitality arrangements and rooming lists

• Coordinating hospitality arrangements for staff, speakers, and VIP guests

• Working with and managing staff teams during the event

• Work collaboratively with the whole events team and other departments, supporting all departments as needed

• Develop and abide by budgets set

• Gathering and completing invoices

Key Qualifications:

• Self-starter and self-motivated
• Excellent oral and written communication skills
• Positive attitude
• Strong work ethic and goal-oriented
• Punctual and very responsive
• Impeccable organizational skills (you need to love organizing)
• Knowledge of Google Suite (Google Docs, Sheets, Airtable, etc)
• Project management or event management skills, with effective time management and attention to detail
• Ability to multi-task and manage a wide range of responsibilities in a fast-paced environment
• Maintains quick problem-solving skills and ability to 'go with the flow' in a rapidly expanding and changing environment and high-pressure situations
• “Team Player” who thrives in an environment working with others
• Passion for conservative ideas and principles

“WOW!” Skills:

• Previous registration, customer service, and/or event planning experience
• Knowledge and/or experience with event registration platforms (ie. Aventri, Cvent, etc)
• Degree In event planning or related field
• Past administrative experience
• Previous attendance at TPUSA Event(s)

Please note that wages posted on third-party sites such as Indeed are auto-generated and are not accurate.

All applicants will be subject to a background check and would be required to sign an NDA for employment.