Job Description
The primary purpose of the Events Manager is to anticipate and exceed the guest’s expectations and needs in planning and executing each event ensuring the best return value for the hotel.
Confirm event related information with the client. Organize/disseminate information to all departments through emails, memos, event orders, directives, resumes, and rooming lists in a professional and timely manner
Build creative menus, mindful of food costs, labor costs, and kitchen capabilities. Obtain approval from the Director Catering when any special menus are sold
Confirm electrical, internet, telecommunications, audio-visual and exhibit requirements based on discussions with the client
Create floor plans for best use of space for each event and to ensure banquet and client are in agreement prior to set-up
Obtain guarantees of food and beverage events for banquets and kitchen.
Responsible for sufficiently “washing” room block and food and beverage covers in order to ensure a more accurate forecast
Confirm billing procedures, ensuring client credibility and those deposits are/or credit applications are received with adequate information and within an acceptable time frame
Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales and Catering and PMS systems
Conduct pre-conference meetings to ensure key departments are fully aware of relevant details pertaining to group upon their near arrival
Attend daily meeting to review event contracts to ensure last minute changes are communicated with banquets, kitchen, and stewarding
Fully knowledgeable of (and in adherence to) liquor and fire safety laws and regulations
Attend weekly/monthly departmental communication meetings, also sales and operations meetings as required
Attend the post conference follow up, conducted by the Sales Manager, to address strengths and weakness of an event while soliciting return business
Responsible for following the guidelines/deadlines as detailed in the Conference Services and Catering checklist
Qualifications
Hospitality Management degree or equivalent
Experience in the hospitality industry is an asset
Good understanding of the luxury hotel market
Prefer CMP designation within three years of hire/taking position
Excellent customer skills, superior interpersonal skills, results-oriented and highly motivated
Proven ability to plan and execute events effectively with a strong attention to detail
Working knowledge of Opera, word, excel, and Social Tables diagramming programs
Understanding of hotel departments
Strong written and verbal communication skills
Ability to manage others
Computer/Office skills required
Ability to sit/stand for periods of time
Ability to work weekends/holidays/evenings
Ability to work outdoors
Requires advanced knowledge of catering and events services
Attention to detail and strong organizational skills.
Needs to distinguish the various priorities as they relate to both guests and employees.
Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.
Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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