Job Description

This Position is Contingent on Contract Award.

International SOS is looking for qualified individuals to be Exceptional Family Member Program (EFMP) Case Liaison for The Navy Fleet and Family Support Program (FFSP) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.

Key Responsibilities:

• Establish and maintain cooperative relationships with local MTF, School Liaison Officer, and school district to ensure deliver of integrated EFMP services.
• Provide non-medical case management for assigned EFMP families and document case notes in Navy Family Accountability and Assessment System (NFAAS).
• Coordinate with agencies and other service support offices to include installation medical and recreational facilities, community service agencies and private organizations.
• Develop and provide EFMP education and marketing, to include providing command briefings, writing articles and using multi-media publications/communication methods to conduct outreach and to stress the importance of EFMP enrollment.
• Perform administrative functions associated with the training, education and outreach program plans. Collect, analyze, and maintain training, education and outreach materials, including: listings of services and resources, information on the command outreach concept and plan, reports, and surveys.
• Ensure EFMP information is incorporated as appropriate in FFSP education and awareness campaigns.
• Ensure EFMP group education, one-on-one consultation, to include non-medical case management, and information and referral services are entered and counted in FFSMIS.
• Ensure staff delivering EFMP Case Liaison are accounting for all services delivered in the scheduling module in FFSMIS.

Qualifications

Required Skills and Knowledge:

• Educational qualifications are a bachelor’s degree in a social science or related behavioral science field, a combination of social science education and equivalent experience to a bachelor’s degree, OR four years’ equivalent experience. EFMP Case Liaisons must have demonstrated experience providing case management or advocacy services and experience working with special needs individuals or families.

Required Work Experience:

• Demonstrated experience providing advocacy or case management services is required.
• EFMP Case Liaisons shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.
• Strong oral and written communication, assessment, data management, and advocacy skills are required.
• Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic background.
• Agree to operate within established guidelines of the Navy FFSP Program.
• Shall maintain a valid, unrestricted motor vehicle license and be physically able to perform all contractual duties.
• Knowledge of the FFSMIS system is desired but not required.
• Working knowledge of Microsoft Word, Excel, Access and PowerPoint.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Compensation| Min: $32hr Max: $37hr

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.