Job Description

The Executive Administrative Assistant role is a full-time position that facilitates the administrative needs of the Retail and Resort Experience division. This position will report to the Executive Director of Retail & Resort Experience and will assist with daily operations vital to creating an unforgettable guest experience. Duties will include researching retail markets, analyzing trends, providing advice for reaching targeted markets, oversight of the Shop Fairmont Scottsdale online store, as well as administrative needs.

Reports to Executive Director of Retail & Resort Experience, responsibilities and essential job functions include but are not limited to the following:

Selling Effectiveness:

• Contribute to retail and resort experience goals by: increasing sales, improving profits and creating retail brand awareness
• Maintain and grow a highly satisfied, loyal customer base
• Develop online retail shopping experience initiatives
• Implement company selling strategies

Live the Culture:

• Ensure prompt and courteous service is extended to internal, external customers and vendors
• Maintain online retail store environment focused on consistently delivering exceptional shopping experiences
• Maintain consistent focus on delivering engaging customer experiences through @shopfairmontscotsdl
• Accountable for observing and practicing department/resort policies and procedures
• Promote culture of support, respect and development amongst colleagues

Operational Excellence:

• Set strategic direction for retail marketing across Fairmont Scottsdale Princess in collaboration with Executive Director of Retail & Resort Experience
• Conduct retail market research and analyze trends to identify new opportunities
• Track, and analyze retail marketing programs across @shopfairmontscotsdl social media accounts
• Administer following operations for Executive Director of Retail & Resort Experience: arranging appointments, correspondence, financial spreadsheets, expense tracking, and calendar management
• Provide clerical duties as required (i.e.: typing, filing, etc.) for Executive Director of Retail & Resort Experience with check requests, expense reports, and Birchstreet entries
• Attend, record, and distribute meeting minutes as needed
• All other duties as assigned

Qualifications

• 2+ years Previous Administrative Experience
• Minimum of Associates Degree in Related Field
• Must be Fluent in Excel, Word, Power Point, Outlook, Shopify

_Previous Resort Experience Preferred_

** Have demonstrated success in the following areas:**

• ** Task Management and Prioritization**
• ** Excellent Communication and Organizational Skills**
• ** Strong Attention to Detail**

** 1-2 Years of the following Experience Required:**

• ** Editing and Copywriting**
• ** Project and Content Management**

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS